Features
AI voice agents for incoming calls
Multilingual support (switch languages mid-call)
Repeat caller recognition
Lead qualification and routing
Appointment booking with calendar sync
Quote intaking from calls to AMS
Servicing inquiry collection
Automated post-call notes in AMS
Live transfer to human agents
24/7 answering with zero wait time
Integration with Applied Epic, AMS360, EZLynx, HawkSoft, QQCatalyst, Momentum AMP
Integration with Calendly, Google Calendar, Outlook Calendar
Zapier connectivity for custom automations
SOC 2 Type II and GDPR compliance
Customizable call handling per agency guidelines
Automatic call recording from Zoom, Webex, and more
AI-powered transcription and analytics
Talk-listen ratio tracking
Competitor mention detection
Objection handling analysis
Real-time coaching cues on live calls
Personalized playlists of winning behaviors
Pipeline health dashboards
Team adoption and usage tracking
Salesforce and CRM integration
Slack integration for notifications and snippets
Outreach and SalesLoft integration
Call library with search and filters
Automated email capture and analysis
