Features
AI voice agents for incoming calls
Multilingual support (switch languages mid-call)
Repeat caller recognition
Lead qualification and routing
Appointment booking with calendar sync
Quote intaking from calls to AMS
Servicing inquiry collection
Automated post-call notes in AMS
Live transfer to human agents
24/7 answering with zero wait time
Integration with Applied Epic, AMS360, EZLynx, HawkSoft, QQCatalyst, Momentum AMP
Integration with Calendly, Google Calendar, Outlook Calendar
Zapier connectivity for custom automations
SOC 2 Type II and GDPR compliance
Customizable call handling per agency guidelines
Real-time decision capture from video calls
Configurable AI agents and skills (meeting prep, all-hands, exec briefs)
Connected knowledge base across docs, projects, tasks, chats
Native video calling with AI agent participation
Auto-file issues to GitHub, Jira, Linear from conversations
Draft PRDs, client briefs, storyboards during calls
CRM auto-update (HubSpot, Salesforce fields)
Follow-up email drafting and send queueing
Botless meeting agent for Zoom, Teams, Google Meet
MCP (Model Context Protocol) support for custom integrations
AI propose calendar events (new June 2026)
Inline diagram rendering in AI chat replies
Transcription biased to organization language setting
Single scrollable meeting view (Talking Points, Pinned, Outcomes)
Accurate attendee avatars on meeting cards
