Features
No-code visual workflow designer
70+ pre-built templates for common use cases
Natural language processing and context-aware responses
Smart task routing and memory
Document understanding (PDFs, files)
One-click deployment to WhatsApp, Telegram, Slack, SMS, web
Integration catalog with hundreds of apps
Team collaboration with real-time editing and permissions
Advanced analytics and usage metrics
SOC 2 compliance, end-to-end encryption, SSO, audit logs
Custom tools and integrations
Automatic tool discovery for assistants
Starter templates for quick start
Liquid Glass design refresh
Train on PDFs, URLs, help desk integrations, audio & video
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, Llama, Deepseek, Perplexity)
Voice and phone AI agents on Turbo plan
Built-in analytics with resolution tracking and coverage gap analysis
GDPR compliant and SOC 2 certified (Enterprise)
5-minute setup, embeddable chat widget
Multi-step workflow automation with conditional branching
Workspace private AI enterprise search
Autonomous resolution rate up to 92% on heavy knowledge bases
Confidence scoring and out-of-scope detection
Multilingual chat responses with custom persona, avatar, tone
Lead capture, qualification, and CRM sync
Integrations with Zendesk, Freshdesk, HubSpot, Salesforce, Slack, Zapier, WhatsApp
