Features
No-code AI voice agent builder with 8 configurable tabs
Preloaded industry knowledge for 16 verticals
Automated lead qualification and appointment booking
Event confirmation with multi-touch reminder sequences
Customer support via knowledge base with email follow-ups
Self-learning agents that improve after every call
Speed-to-lead analytics with p50/p95 metrics
Call quality scoring and replay regression testing
CRM enrichment (greet inbound callers by name)
Multi-agent pipelines for complex workflows
Voice widget for website embedding
TCPA, FCC consent, AI disclosure, warm transfer compliance
API + webhooks for custom integrations
30–unlimited day recording retention based on tier
AI Agents for automated workflow execution
Flow Builder low-code automation design tool
Sidekick natural language AI assistant
Flow AI in-platform automation assistant
Voice AI for patient communications
Automated copay estimation with RTE verification
Care gap outreach and self-scheduling
Automated referral management and leakage reduction
Automated appeal letter generation
Real-time eligibility verification
Patient intake and registration automation
Order transcription automation
Denial prevention workflows
Pre-procedure instructions via Voice AI Agent