Features
AI voice agent with human-like speech
Text-based AI agent for WhatsApp and web chat
Automated lead qualification
Appointment scheduling automation
Automatic reminders for contract renewals
Omnichannel support (voice, text, digital messaging)
Visual insights and call analytics dashboard
Custom workflow builder with checkpoints
Agent voice cloning and personality customization
Knowledge base customization per use case
Human agent handoff (asynchronous or live transfer)
Multilingual support (20+ languages)
Up to 98% automation for Tier 1-2 support
Enterprise-grade security
On-prem deployment option
Autonomous AI workers for end-to-end task execution
Voice AI for voice-based interactions
Hybrid agentic+deterministic workflow builder
Northstar metrics for agent performance evaluation
Adversarial agents for robustness testing
Audits for agent behavior compliance
Context curation from real-world work
Custom interfaces for human-agent collaboration
Multi-agent control tower for coordination
Agentic data for continuous learning
Integration with existing enterprise systems
Security and reliability controls
Developer tools for customization
Scale agents across regions and business units
Forward Deployed Engineers for deployment support
