Features
AI voice agent with human-like speech
Text-based AI agent for WhatsApp and web chat
Automated lead qualification
Appointment scheduling automation
Automatic reminders for contract renewals
Omnichannel support (voice, text, digital messaging)
Visual insights and call analytics dashboard
Custom workflow builder with checkpoints
Agent voice cloning and personality customization
Knowledge base customization per use case
Human agent handoff (asynchronous or live transfer)
Multilingual support (20+ languages)
Up to 98% automation for Tier 1-2 support
Enterprise-grade security
On-prem deployment option
AI Agents for automated workflow execution
Flow Builder low-code automation design tool
Sidekick natural language AI assistant
Flow AI in-platform automation assistant
Voice AI for patient communications
Automated copay estimation with RTE verification
Care gap outreach and self-scheduling
Automated referral management and leakage reduction
Automated appeal letter generation
Real-time eligibility verification
Patient intake and registration automation
Order transcription automation
Denial prevention workflows
Pre-procedure instructions via Voice AI Agent
