Features
Missed-call text-back response
Quote follow-up automation
QuickBooks cleaning and reconciliation
Invoice chasing with polite reminders
Plain-English financial read
Customer questions answered in your voice
Refund and returns triage with flagged items
Dashboard and permit packet assembly
Done-for-you website build for local service businesses
Audit log with replay of every call, message, and decision
Consolidate Slack, Teams, Discord, email, in-app into one workspace
Ari AI agent for triage and resolution
Sidekick AI assistant in-app and in Slack
Sidekick actions across tools (Linear, Notion) with approval
Custom AI agents with own models and data
Multi-agent orchestration with human handoff
AI-driven auto-label, urgency detection, thread summaries
Automated trend detection and daily digests
Pause threads indefinitely
Machine users link Linear issues via API
AI workflow automation with manual triggers
Help Center with Ask AI self-service
CSAT surveys and sentiment analysis
SLAs, business hours, customer tiers
API-first: GraphQL, webhooks, events
