Features
AI chatbot trained on business data (website, PDFs, FAQs)
Multi-language support for global customers
Automated appointment scheduling and reminders
Shared team inbox with collision detection
Opt-in and opt-out management for WhatsApp campaigns
Drip campaigns and automation workflows
Custom attributes for contact segmentation
Multi-agent AI support with human handoff
WhatsApp template API for bulk messaging
Webhooks and third-party integrations via REST API
Property listing builder for real estate
Free WhatsApp Chat Button, QR Code Generator, Link Generator
Unlimited WhatsApp templates on all plans
Live chat for real-time human support
Unlimited contacts on paid plans
No-code agent builder (Invent) with natural language description
Drag-and-drop multi-agent workflow canvas (Workforce)
Built-in agent evaluation and quality scoring (Evals)
Human-in-the-loop oversight with approval gates
Real-time monitoring dashboard with Timeline view
Role-based access controls (RBAC) and audit logs
PII masking and data residency controls
LLM-agnostic: supports Claude Sonnet, GPT-5.5, Claude Opus 4.7, Gemini 3.5 Flash
Gemini 3.5 Flash with 1M-token context and 64K-token output
100+ pre-built integrations including HubSpot, Gmail, Salesforce, Confluence, Notion
Agent escalation when confidence is low
Scheduling and triggers for automated execution
Confluence Knowledge Sync for auto-updating knowledge bases
MCP access for Member role
Version control and rollback for agents and tools