Features
AI chatbot trained on business data (website, PDFs, FAQs)
Multi-language support for global customers
Automated appointment scheduling and reminders
Shared team inbox with collision detection
Opt-in and opt-out management for WhatsApp campaigns
Drip campaigns and automation workflows
Custom attributes for contact segmentation
Multi-agent AI support with human handoff
WhatsApp template API for bulk messaging
Webhooks and third-party integrations via REST API
Property listing builder for real estate
Free WhatsApp Chat Button, QR Code Generator, Link Generator
Unlimited WhatsApp templates on all plans
Live chat for real-time human support
Unlimited contacts on paid plans
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool