Features
AI chatbot trained on business data (website, PDFs, FAQs)
Multi-language support for global customers
Automated appointment scheduling and reminders
Shared team inbox with collision detection
Opt-in and opt-out management for WhatsApp campaigns
Drip campaigns and automation workflows
Custom attributes for contact segmentation
Multi-agent AI support with human handoff
WhatsApp template API for bulk messaging
Webhooks and third-party integrations via REST API
Property listing builder for real estate
Free WhatsApp Chat Button, QR Code Generator, Link Generator
Unlimited WhatsApp templates on all plans
Live chat for real-time human support
Unlimited contacts on paid plans
Train on PDFs, URLs, help desk integrations, audio & video
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, Llama, Deepseek, Perplexity)
Voice and phone AI agents on Turbo plan
Built-in analytics with resolution tracking and coverage gap analysis
GDPR compliant and SOC 2 certified (Enterprise)
5-minute setup, embeddable chat widget
Multi-step workflow automation with conditional branching
Workspace private AI enterprise search
Autonomous resolution rate up to 92% on heavy knowledge bases
Confidence scoring and out-of-scope detection
Multilingual chat responses with custom persona, avatar, tone
Lead capture, qualification, and CRM sync
Integrations with Zendesk, Freshdesk, HubSpot, Salesforce, Slack, Zapier, WhatsApp
