Features
Visual conversation flow builder (node-based, no code)
Multi-channel AI agents (web chat, WhatsApp, Instagram, Facebook, Telegram, SMS)
Voice AI agents with natural voice (~700ms latency)
Knowledge base from website scraping, document upload, or manual input
Live human handoff for conversations needing escalation
Appointment scheduling (Google Calendar, Calendly)
CRM integration (HubSpot, Salesforce, etc.)
E-commerce integration (Shopify)
Analytics dashboard (response time, satisfaction, conversation logs)
White-label branding and custom domains
API and webhook access for custom integrations
Outbound AI calls and call routing
Call recording, transcription, summarization
Custom model selection (GPT-5, Gemini 3, Claude Opus, etc.)
SIP trunking for bring-your-own carrier
Omnichannel inbox: WhatsApp, email, Booking.com, Airbnb, Instagram, Messenger, webchat
AI chatbot trained on your documents, 100+ languages, smart handoff to staff
PMS-triggered guest journey automation (pre-arrival, in-stay upsell, post-checkout review)
WhatsApp Business API campaigns with rich media, CTAs, and broadcast lists
Visual webchat widget with custom branding and AI-powered replies
Multi-property dashboard for hotel chains
Internal notes, team collaboration, shift handover
Mobile app for on-the-go management
QR code generator for WhatsApp opt-in
Dynamic list comparators for advanced guest segmentation
Automated booking confirmations and upsells
AI email co-pilot and review responder
Revenue uplift calculator: 3% booking lift, 12% upsell lift
GDPR compliant with EU hosting
