Features
Smart product recommendations via natural language
Proactive chat initiation based on browsing behavior
Abandoned cart recovery via automated messages
24/7 sales and support across website, WhatsApp, Messenger, Instagram
Post-purchase order tracking, returns, and updates
Real-time order status notifications
Self-learning from interactions with optional human reinforcement
Escalation to human team for complex issues
Hot lead email alerts to store owner
54 fluent languages with slang and cultural nuance
Four AI engines (GPT-4, Claude, Gemini, Mistral) auto-selected per task
Real-time WooCommerce catalog sync (products, prices, inventory)
Automated weekly analytics reports
Self-service order modifications via chat
GDPR compliant and SSL encrypted
Automatic call recording and transcription
AI-generated conversation summaries
Objection identification and extraction
Action item extraction from calls
Ask Apollo AI follow-up questions on calls
Scorecard creation for coaching
Keyword and talk track tracking
Conversation analytics and performance insights
Post-call automation for CRM updates
Automated follow-up draft generation
Deal context extraction from conversations
Real-time sentiment and booking probability scoring
Custom AI training on past emails (Professional+ plan)
Trigger conversations based on job changes and funding events
Apollo MCP for AI-driven prospecting and deal execution