Features
Smart product recommendations via natural language
Proactive chat initiation based on browsing behavior
Abandoned cart recovery via automated messages
24/7 sales and support across website, WhatsApp, Messenger, Instagram
Post-purchase order tracking, returns, and updates
Real-time order status notifications
Self-learning from interactions with optional human reinforcement
Escalation to human team for complex issues
Hot lead email alerts to store owner
54 fluent languages with slang and cultural nuance
Four AI engines (GPT-4, Claude, Gemini, Mistral) auto-selected per task
Real-time WooCommerce catalog sync (products, prices, inventory)
Automated weekly analytics reports
Self-service order modifications via chat
GDPR compliant and SSL encrypted
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool
