Features
24/7 inbound call answering and routing
AI chat and email handling
Lead qualification and appointment booking
Multi-channel support (voice, chat, email)
Integration with CRM, help desk, and calendar (e.g. Salesforce, HubSpot, Zendesk, Intercom)
Missed-call recovery and callback automation
Analytics dashboard (basic and advanced tiers)
White-label widget (Scale plan)
Customizable AI agents for dental, mortgage, auto, SDR
Natural conversational voice with on-brand tone
Shared memory across channels
REST API for custom integrations
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool
