Features
24/7 inbound call answering and routing
AI chat and email handling
Lead qualification and appointment booking
Multi-channel support (voice, chat, email)
Integration with CRM, help desk, and calendar (e.g. Salesforce, HubSpot, Zendesk, Intercom)
Missed-call recovery and callback automation
Analytics dashboard (basic and advanced tiers)
White-label widget (Scale plan)
Customizable AI agents for dental, mortgage, auto, SDR
Natural conversational voice with on-brand tone
Shared memory across channels
REST API for custom integrations
Train on PDFs, URLs, help desk integrations, audio & video
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, Llama, Deepseek, Perplexity)
Voice and phone AI agents on Turbo plan
Built-in analytics with resolution tracking and coverage gap analysis
GDPR compliant and SOC 2 certified (Enterprise)
5-minute setup, embeddable chat widget
Multi-step workflow automation with conditional branching
Workspace private AI enterprise search
Autonomous resolution rate up to 92% on heavy knowledge bases
Confidence scoring and out-of-scope detection
Multilingual chat responses with custom persona, avatar, tone
Lead capture, qualification, and CRM sync
Integrations with Zendesk, Freshdesk, HubSpot, Salesforce, Slack, Zapier, WhatsApp
