Features
Generative AI search across all approved content
AI sales agents for visitor engagement and lead qualification
Citation-backed answers with source downloads
Private RAG (retrieval-augmented generation) on internal data
Document indexing (PDF, web pages, CRM, wiki)
Conversational interface for employees and customers
Lead capture with contact details and intent scoring
Opportunity routing with full context to sales team
Analytics on search queries, knowledge gaps, and conversion
Self-service support deflection with cited answers
Customizable website embed for AI search and agents
Enterprise-grade security with private deployment options
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool
