Features
Plug-and-play AI chatbot for D2C e-commerce
Personalized product recommendations and smart bundling
Proactive cart recovery nudges and upsell triggers
Real-time order tracking and shipping updates
Multilingual AI support (100+ languages)
Live agent handover with full conversation context
Chat insight mining for SEO and marketing optimization
User segmentation and lead generation
Custom bot styling and flow customization
AI pop-ups and voice AI (Sales plan)
Integration with CRMs and shipping providers
Dedicated success manager (Sales plan and above)
7-day free trial on all plans
Shopify auto-crawling for product data
Returns and cancellation automation
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool
