Features
AI-moderated interviews with follow-up probing
Surveys with branching logic and 20+ question types
Usability testing with Figma or website tasks
Card sort and tree testing for information architecture
Synthetic personas that test concepts like real users
AI assistant for study creation from prompts, documents, or prototypes
Multi-language support for interviews (English, Spanish, and more)
Real-time interview engine consuming 2 credits per participant
Automated synthesis into reports with themes and recommendations
Embeddable studies via SDK for in-product testing
Figma plugin for testing designs with real or AI users
Bulk transcript exports (added April 2026)
Device type participant checks (added April 2026)
Wildcard embed URLs (added April 2026)
System Usability Scale (SUS) scoring for synthetic users (added April 2026)
AI meeting summaries and transcripts
Real-time meeting notes and action items
Ask Read cross-platform search across meetings, emails, messages
Digital Twin Ada for task automation via email
MCP server for developer integration with Claude and ChatGPT
Botless Google Meet integration (March 2026)
Ask Read Actions for multi-step sales workflows
Speaker coach and recommendations
Multi-language support (20+ languages)
HIPAA, SOC 2, GDPR compliance
Email summaries from Gmail and Outlook
In-person meeting capture via mobile app
Chrome extension for Gmail and Google Meet
Automated recap sharing to Slack, email, etc.
File uploads for meeting context
