Features
Train AI on your own documents (upload or integrate)
Natural language query interface
Verified answers based only on training data
Conversational follow-up questions
Customizable sensitivity and accuracy parameters
Supports unlimited folders and files
Encryption in transit (TLS 1.2+) and at rest (AES-256)
Strict permission enforcement
Chrome extension for browser access
Integrations with Google Drive, Confluence, Notion, Slack, Microsoft Teams, Discord
SOC 2 compliance (in progress)
Unlimited AI instances on paid plans
Roles and permissions on Business plan
Public AI instances on Business plan
Custom fine-tuning on Enterprise plan
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool