Features
AI-powered inbound/outbound voice calls
Appointment scheduling & calendar sync
Custom script and conversation flow builder
Missed call recovery and call recording
Real-time agent dashboard and analytics
CRM and calendar integrations
Fully managed service with no technical setup
24/7 availability with no human operator
Call transfer to human agents when needed
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool