Features
Automated adversarial scenario generation
Realistic call simulation with diverse personas
Parallel voice evaluation across empathy, responsiveness, hallucinations, compliance
Production call monitoring with real-time alerting
Voice-specific quality detection (gibberish, interruptions, latency, sentiment, pitch)
Insights for root-cause clustering of LLM-judge call failures
OpenTelemetry tracing for voice agent execution
Evaluator and metric versioning
Optimize Agent button for prompt improvements via evaluators
EU region deployment for data residency
LLM judge tuning with Labs environment
Conversation analytics and flow analysis
Customizable dashboards and PDF report export
Webhook and API access, CLI and SDK
Self-improve agent via evaluator-led prompt optimization
One-search across all connected data sources
Automated intelligence briefings with leads
Jail call analysis and key statement extraction
OSINT research and digital footprint analysis
Report writing assistance (40 min to 7 min per case)
Real-time BOLO and wanted persons alerts
Body-worn camera analysis and redaction
Cell phone and LPR analysis
Command staff support: briefings, policies, budgets
Department performance reviews
One day setup, no data migration
Free for U.S. veterans with paid agency deployment
