Features
IVR detection and navigation
Proprietary turn-detection model (VoTurn-80M)
Custom LLMs trained on phone calls (Vogent Base Conversations v2)
No-code Flow Builder for voice agents
Developer API with OpenAI-compatible endpoints
Real-time transcription and turn detection
Ultra-realistic text-to-speech via Voicelab
In-depth call history with recordings and transcripts
Post-call automations and integrations
Agent testing against historical calls
Multi-model support (GPT, DeepSeek v3, custom models)
Call transfers to human or other AI agents
Knowledge bases for real-time lookup
Live phone number hosting by area code
Native SDKs for Python, JavaScript
Real-time noise cancellation with system-level audio processing
AI Meeting Copilot with GPT-4 summaries and action items
Meeting transcription with speaker identification
Accent conversion for both speaker and listener sides
On-device processing for low latency and privacy
Voice translation in 80+ languages
Call Center AI with voice isolation and after-call summaries
VIVA 2.0 platform for building voice AI agents
Webhook and MCP integration support
Desktop apps for Windows and Mac
Mobile apps for iOS and Android
SOC 2 Type II and GDPR compliance
Voice Security and Speech Analytics (new in 2026)
Compatibility with 800+ communication apps
