Features
Customizable AI persona (voice, knowledge, behavior)
Upload knowledge bases (PDF, TXT, DOCX)
One-click deployable shareable chat interface
Integration with Airtable, Zapier, REST APIs
Image generation via DALL-E integration
Conversation history and analytics
Custom branding (removable Water logo)
API access for external use
Team collaboration with role-based access
Conditional logic and branching in conversation flows
Export conversations in JSON/CSV
Support for multiple languages
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool