Features
No-code AI agent builder with custom personality
Train on website URLs, files, product feeds
Multi-channel: chat, email, WhatsApp, Instagram, Messenger
Real-time data integration (Shopify, WooCommerce, etc.)
AI conversation auto-tagging and data gathering
Human handover with agent inbox
Website visitor tracking and lead qualification
Custom reports and analytics
GDPR compliant, EU hosted, ISO 27001 certified
API and webhooks for custom integrations
AI Search for knowledge base queries
Compliance features: data deletion, exports (Business tier)
Auto-synchronize AI agent data across platforms
Remove watermark (Business tier)
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool