Features
AI voice agent for missed and after-hours calls
AI SMS agent for confirmations, reminders, and recall
AI email agent for intake and follow-up
Web scheduling widget for patient self-service
Referral closure and missing-info gap resolution
No-show and cancellation recovery with waitlist autofill
Patient recall due for follow-up outreach
Pulse cohort recommendations for reactivation
Staff handoff and warm transfer to human agents
Consent-aware messaging across channels
Audit logs and role-based access controls
Integration with EHR/PM scheduling systems
Flat monthly pricing with no per-conversation fees
BAA support and HIPAA-compliant encryption
Autonomous AI workers for end-to-end task execution
Voice AI for voice-based interactions
Hybrid agentic+deterministic workflow builder
Northstar metrics for agent performance evaluation
Adversarial agents for robustness testing
Audits for agent behavior compliance
Context curation from real-world work
Custom interfaces for human-agent collaboration
Multi-agent control tower for coordination
Agentic data for continuous learning
Integration with existing enterprise systems
Security and reliability controls
Developer tools for customization
Scale agents across regions and business units
Forward Deployed Engineers for deployment support
Integrations
EHR/PM scheduling systems
SMS, email, and support tools
Eligibility, payments, and analytics tools
