Features
AI voice agent for missed and after-hours calls
AI SMS agent for confirmations, reminders, and recall
AI email agent for intake and follow-up
Web scheduling widget for patient self-service
Referral closure and missing-info gap resolution
No-show and cancellation recovery with waitlist autofill
Patient recall due for follow-up outreach
Pulse cohort recommendations for reactivation
Staff handoff and warm transfer to human agents
Consent-aware messaging across channels
Audit logs and role-based access controls
Integration with EHR/PM scheduling systems
Flat monthly pricing with no per-conversation fees
BAA support and HIPAA-compliant encryption
AI Agents for automated workflow execution
Flow Builder low-code automation design tool
Sidekick natural language AI assistant
Flow AI in-platform automation assistant
Voice AI for patient communications
Automated copay estimation with RTE verification
Care gap outreach and self-scheduling
Automated referral management and leakage reduction
Automated appeal letter generation
Real-time eligibility verification
Patient intake and registration automation
Order transcription automation
Denial prevention workflows
Pre-procedure instructions via Voice AI Agent
Integrations
EHR/PM scheduling systems
SMS, email, and support tools
Eligibility, payments, and analytics tools
