Features
Pre-built AI agents for RM copilot, underwriting, audit, contact center
Multilingual support in 12 Indian languages and 120+ global languages
Real-time agent assist and call center coaching
Gold loan underwriting and audit automation
Contact centre audit and intelligence analytics
Compliance-ready with logs, controls, and traceability
Easy plug-and-play integration with existing BFSI systems
Centralized intelligence across multiple AI agents
Automated insights and predictive reporting
ISO 27001 certified and GDPR compliant
5x faster deployment compared to custom builds
Future-proof platform with easy model swapping
Actionable reports without manual analysis
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool