Features
Deploy AI agents to Telegram, Discord, Slack, Feishu, WeChat, WebChat
Multiple platforms per avatar with consistent personality and context
Unified chat interface for testing and debugging via WebChat
Real-time status monitoring and performance dashboard
Token usage analytics and cost monitoring
Centralized configuration: one change applies across all channels
BYOK (Bring Your Own Key) for Anthropic, OpenAI, Google, OpenRouter
Switch AI models on the fly without platform lock-in
AES-256-GCM encryption for API keys, bot tokens, and credentials
Isolated containers per avatar for data privacy
Deployment in under 3 minutes
Edit personalities and languages without code
Cron job scheduling via OpenClaw compatibility
Train on PDFs, URLs, help desk integrations, audio & video
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, Llama, Deepseek, Perplexity)
Voice and phone AI agents on Turbo plan
Built-in analytics with resolution tracking and coverage gap analysis
GDPR compliant and SOC 2 certified (Enterprise)
5-minute setup, embeddable chat widget
Multi-step workflow automation with conditional branching
Workspace private AI enterprise search
Autonomous resolution rate up to 92% on heavy knowledge bases
Confidence scoring and out-of-scope detection
Multilingual chat responses with custom persona, avatar, tone
Lead capture, qualification, and CRM sync
Integrations with Zendesk, Freshdesk, HubSpot, Salesforce, Slack, Zapier, WhatsApp
