Features
Semantic product search matching shopper intent to live catalog
Tool-calling agent with visible reasoning steps
Live data pull from Shopify, Magento, Shopware via MCP server
In-chat checkout: add to cart, apply discounts, start payment
Exit-intent rescue with proactive offers
Cart-abandon recovery with delivery info or code
Back-in-stock alerts capturing sold-out product demand
Frontier LLMs included: Gemini, ChatGPT, Claude
A/B testing for greetings, offers, and flow variants (Enterprise plan)
Multilingual chat support (shopper's language)
Custom MCP tools and no-code flow builder
Handoff to human agents when needed
Real-time analytics with conversation logs and tool calls
PII redaction, EU hosting, GDPR compliance
Shopper ratings and feedback per answer
Automatic call recording and transcription
AI-generated conversation summaries
Objection identification and extraction
Action item extraction from calls
Ask Apollo AI follow-up questions on calls
Scorecard creation for coaching
Keyword and talk track tracking
Conversation analytics and performance insights
Post-call automation for CRM updates
Automated follow-up draft generation
Deal context extraction from conversations
Real-time sentiment and booking probability scoring
Custom AI training on past emails (Professional+ plan)
Trigger conversations based on job changes and funding events
Apollo MCP for AI-driven prospecting and deal execution
