Features
Drag-and-drop visual chatbot builder
Smart web crawler for JavaScript-heavy sites
Hybrid logic: deterministic flows + AI fallback
Pre-canned responses (FAQ) and dynamic AI answers
Lead capture forms and email list passing
Conversation history and analytics
Unanswered question recognition (Premium+)
Custom domains / CNAME (Premium+)
White-label solution (Enterprise+)
Voice-to-text input support (Hobby+)
Auto-sync for URL documents (soon Professional+)
Multi-language support (95+ languages)
Embed on unlimited websites
Over 15 data formats supported
Unified Search across knowledge base and product data
Customer Intelligence for querying customer-specific info
AI Workflows to automate common resolution tasks
Slack bot for coworker assistance with human approvals
Smart assist for support platforms
Knowledge base gap detection and auto-update with PR generation
Multi-agent orchestration with coordinator agents
No-code visual agent builder
TypeScript SDK for custom agents
Human approvals for agent suggestions
Webhook and schedule-driven agent workflows
MCP-based agent actions (create tickets, update CRMs)
Governance and reporting tools
Pull request creation for documentation updates
