Features
Drag-and-drop visual chatbot builder
Smart web crawler for JavaScript-heavy sites
Hybrid logic: deterministic flows + AI fallback
Pre-canned responses (FAQ) and dynamic AI answers
Lead capture forms and email list passing
Conversation history and analytics
Unanswered question recognition (Premium+)
Custom domains / CNAME (Premium+)
White-label solution (Enterprise+)
Voice-to-text input support (Hobby+)
Auto-sync for URL documents (soon Professional+)
Multi-language support (95+ languages)
Embed on unlimited websites
Over 15 data formats supported
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool