Features
Drag-and-drop visual chatbot builder
Smart web crawler for JavaScript-heavy sites
Hybrid logic: deterministic flows + AI fallback
Pre-canned responses (FAQ) and dynamic AI answers
Lead capture forms and email list passing
Conversation history and analytics
Unanswered question recognition (Premium+)
Custom domains / CNAME (Premium+)
White-label solution (Enterprise+)
Voice-to-text input support (Hobby+)
Auto-sync for URL documents (soon Professional+)
Multi-language support (95+ languages)
Embed on unlimited websites
Over 15 data formats supported
Train on PDFs, URLs, help desk integrations, audio & video
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, Llama, Deepseek, Perplexity)
Voice and phone AI agents on Turbo plan
Built-in analytics with resolution tracking and coverage gap analysis
GDPR compliant and SOC 2 certified (Enterprise)
5-minute setup, embeddable chat widget
Multi-step workflow automation with conditional branching
Workspace private AI enterprise search
Autonomous resolution rate up to 92% on heavy knowledge bases
Confidence scoring and out-of-scope detection
Multilingual chat responses with custom persona, avatar, tone
Lead capture, qualification, and CRM sync
Integrations with Zendesk, Freshdesk, HubSpot, Salesforce, Slack, Zapier, WhatsApp
