Features
No-code AI agent builder with drag-and-drop studio
Multimodal agents: text, voice, and image understanding
AI Copilot for workflow creation from natural language
PhoneAI voice agents for inbound/outbound calls in 100+ languages
Native integrations: Airtable, Brevo, Cal.com, ClickUp, Discord, Google BigQuery, Google Calendar, Google Sheets, Jira,
MCP Marketplace for extending agent capabilities
Train agents on documents, websites, Gmail, Outlook, YouTube, ticketing systems
Auto reindex and self-learning from interactions
Human handoff and live chat support
Lead generation with form integration
Advanced AI models: GPT-4o, GPT-4 Turbo, o1, GPT-4o-mini
AI analytics and conversation logging
Custom branding, custom domain, custom roles (higher tiers)
SDK for React, Flutter, Android
Autonomous resolution of WISMO, returns, cancellations, address edits
Sales AI product page Q&A widget (up to +18% revenue per visitor)
Social AI for Facebook and Instagram DM automation (up to 60%)
75+ pre-built automations for ecommerce workflows
Real-time carrier data for order tracking updates
Brand voice consistency across all channels
Ask Yuma: conversational AI for support operation management (June 2026)
15-20 safety checks on every AI reply before sending
Confidence threshold setting for human handoff
Action-based resolution: process refunds, update addresses
Claude MCP integration for managing automations via Claude (April 2026)
First response time reduction from 24 hours to 12 minutes
Up to 89% automation rate and 63% cost savings
30-day free trial with dedicated account team setup
Gladly integration (June 2026)
