Features
Automated feedback collection from multiple sources
Data deduplication, noise cleaning, normalization, and reconciliation
AI-powered sentiment analysis and topic classification
Smart NPS, CSAT, and qualitative surveys triggered by behavior
AI Assistant for natural language Q&A over feedback data
Real-time opportunity mapping and trend detection
AI QA Scorecards for support agent performance
Automated workflow orchestration (Slack, Jira, Linear alerts)
In-app surveys with contextual targeting
Dashboard and data export capabilities
AI segmentation and metadata extraction
PII removal and anonymization
AI translation for multilingual feedback
SSO and enterprise-grade security
Conversational AI (AI agents)
Pre-trained clause models for 250+ clause types
Custom clause training for organization-specific terms
Automated contract summary generation
Project management for large-scale contract reviews
Team collaboration with tagging and annotation
Regulatory change analysis and compliance checks
Multi-tenant document repository
Provision identification for due diligence
Contract portfolio summarization
Export reports in multiple formats
Secure cloud-based platform (web-only)
Partnership integration with Epiq for client services
