Features
Automated feedback collection from multiple sources
Data deduplication, noise cleaning, normalization, and reconciliation
AI-powered sentiment analysis and topic classification
Smart NPS, CSAT, and qualitative surveys triggered by behavior
AI Assistant for natural language Q&A over feedback data
Real-time opportunity mapping and trend detection
AI QA Scorecards for support agent performance
Automated workflow orchestration (Slack, Jira, Linear alerts)
In-app surveys with contextual targeting
Dashboard and data export capabilities
AI segmentation and metadata extraction
PII removal and anonymization
AI translation for multilingual feedback
SSO and enterprise-grade security
Conversational AI (AI agents)
Pre-trained AI models for invoices, receipts, contracts
No-code custom field training
Real-time data validation rules
Batch processing with auto-file-upload
Multi-language document support
Handwriting extraction (limited)
Export to CSV, JSON, Excel
Role-based user permissions
Document classification by type
