Features
Natural language caller screening
Customizable greetings and scripts
Call transcription and smart summaries
Missed call notifications via email/SMS
Spam and robocall filtering
After-hours and holiday routing
Voicemail drop and message forwarding
Call logs and analytics dashboard
Team call routing and transfer
Calendar integration for scheduling
FAQ answering from knowledge base
Caller sentiment analysis
Inbound call handling only
Real-time noise cancellation with system-level audio processing
AI Meeting Copilot with GPT-4 summaries and action items
Meeting transcription with speaker identification
Accent conversion for both speaker and listener sides
On-device processing for low latency and privacy
Voice translation in 80+ languages
Call Center AI with voice isolation and after-call summaries
VIVA 2.0 platform for building voice AI agents
Webhook and MCP integration support
Desktop apps for Windows and Mac
Mobile apps for iOS and Android
SOC 2 Type II and GDPR compliance
Voice Security and Speech Analytics (new in 2026)
Compatibility with 800+ communication apps
