Features
24/7 AI-powered customer service for warranty claims
Nuanced coverage mapping for accurate adjudication
Automated claim follow-ups, initiations, and authorizations
Audit-grade telemetry with automated transcripts and call summaries
Integration with existing warranty workflows
Custom deployment tailored to brand guidelines
Performance analytics and CSAT tracking
After-hours support automation
Escalation reduction and faster response times
Multi-agent teams (Customer Service Adam, Operations Emma, Sales Anna coming soon)
Voice conversation handling with natural speech
Real-time streaming voice responses
System of Record for all interactions
Train on PDFs, URLs, help desk integrations, audio & video
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, Llama, Deepseek, Perplexity)
Voice and phone AI agents on Turbo plan
Built-in analytics with resolution tracking and coverage gap analysis
GDPR compliant and SOC 2 certified (Enterprise)
5-minute setup, embeddable chat widget
Multi-step workflow automation with conditional branching
Workspace private AI enterprise search
Autonomous resolution rate up to 92% on heavy knowledge bases
Confidence scoring and out-of-scope detection
Multilingual chat responses with custom persona, avatar, tone
Lead capture, qualification, and CRM sync
Integrations with Zendesk, Freshdesk, HubSpot, Salesforce, Slack, Zapier, WhatsApp
