Refund & Cancellation Policy

1. What do we sell?

RightAIChoice sells four things: the one-time Verified Listing, the AI Visibility Report (weekly subscription), the AI Product Change Monitor (monthly subscription) and the one-time AI Visibility Deep Report. What this never buys: the verdict, the score, the ranking or an editorial followed link. Paid and free submissions are treated identically in all rankings and recommendations. Every paid service funds the continuous re-verification of listing data across our catalog.

2. When is the Verified Listing fee refunded?

The Verified Listing fee buys 6 things: a written decision within 1 working day; a direct, sponsored link to your site (free listings link through our tracked redirect); a one-time AI Visibility Snapshot — ten buyer questions for your category asked of ChatGPT, Gemini, Perplexity and Claude, dated, with every engine's result shown even when an engine fails; monthly AI-crawler statistics for your page, by company; a monthly site-health report about your own site — broken links, SSL and domain expiry, and what changed on your listing; the dated verified-live badge, re-verification every 3 days and an AI-readable structured listing. A working day is Monday to Friday, India time. It never buys the decision itself. Accordingly:

• Refunded in full, automatically, if we say no. No request needed. The refund is issued to your original payment method when the rejection is recorded, and typically arrives within 5–7 business days, depending on your bank.
• If your submission is approved, the service (a written decision within 1 working day) has been delivered and the fee is not refundable.
• If we do not send a written decision within 1 working day, the fee is refunded in full — you do not need to ask. Your submission continues in review.

3. How do the AI Visibility Report and AI Product Change Monitor subscriptions cancel?

• Both subscriptions renew monthly and can be cancelled at any time; cancellation takes effect at the end of the paid billing cycle. You keep receiving reports until the cycle ends. Unsubscribing from the emails stops the emails, never the billing — cancel from your listing page or write to us.
• Partial-month refunds are not provided on renewal charges.
• If a first charge was made in error, or no report was delivered in your first billing cycle, contact us within 14 days for a full refund of that charge.
• The one-time AI Visibility Deep Report is refundable in full if not delivered within 24 hours.

4. How are refunds issued?

All refunds are issued to the original payment method via our payment processor (Razorpay). Automatic refunds (a rejected Verified Listing, a missed decision clock) require no action from you. For anything else, email tanmay@rightaichoice.com with the email address used at checkout — we respond within 2 business days.

5. Which currency are you charged in?

All prices are shown and charged in US dollars, wherever you are. Refunds are issued in US dollars to the original payment method; your bank's exchange rate may cause small differences on non-USD cards.