Data report · updated September 9, 2026 · all categories
State of AI CRM Tools 2026
Key findings — CRM
- RightAIChoice tracks 116 AI tools in CRM, with 24 (20.7%) re-verified in the last 7 days.
- 43.1% of CRM tools are free or freemium.
- Average viability score is 72/100 across 116 scored tools.
Pricing breakdown
| Segment | tools | share |
|---|---|---|
| Freemium | 49 | 42.2% |
| Contact | 35 | 30.2% |
| Paid | 31 | 26.7% |
| Free | 1 | 0.9% |
Viability distribution
| Segment | tools | share (of scored) |
|---|---|---|
| Strong (70+) | 73 | 62.9% |
| Moderate (40–69) | 43 | 37.1% |
| At risk (score < 40) | 0 | 0% |
Cite this report
Free to cite with attribution: “State of AI CRM Tools 2026, RightAIChoice — https://rightaichoice.com/state-of-ai-tools/crm” (data as of September 9, 2026). See the full State of AI Tools report · browse CRM tools.
Computed live from RightAIChoice's continuously-verified catalog. Generated September 9, 2026.