10x
AI dental recall agent that calls and texts overdue patients and books them straight into your practice management system.
If your overdue hygiene list is long and your front desk is underwater, 10x is one of the few tools that closes the loop instead of handing your staff another task — it writes the booked appointment into Dentrix, Eaglesoft, Open Dental or another PMS rather than leaving a callback tag. The 16% versus 3% conversion gap is the whole business case, and the case studies on the vendor site are dentistry-specific rather than generic. Run the math before you buy: Hygiene Recall at $970/mo only clears its own bar if the list behind it is big enough to produce bookings every month. Practices with low overdue volume should look at the $500/mo Unscheduled Treatment Follow-Up or the $200/mo Missed Call
Verified 5d ago · liveness 70/100 · cite: rightaichoice.com/tools/10x
- Dental practices with a large overdue hygiene list and no time to work it
- Office managers drowning in manual recall calls and follow-up lists
- Multi-location groups that want one consistent recall cadence across offices
- Practices losing production to presented-but-never-scheduled treatment plans
- Non-dental medical or service businesses — this is built only for dental practices
- Practices on a PMS outside the supported list, where booking cannot write back
- Very small practices with low overdue volume, where the monthly fee will not clear
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Skip 10x if your recall list is small enough that the $970/mo Hygiene Recall fee cannot plausibly pay for itself, or if your practice runs on a PMS that cannot accept a write-back booking.
Hygiene Recall, Unscheduled Treatment Follow-Up and Missed Call Answering are billed separately at $970/mo, $500/mo and $200/mo — wanting all three means three subscriptions, not one.
At $970/mo for Hygiene Recall, 10x is priced for practices with enough overdue volume to justify a dedicated recall function — roughly the cost of a part-time coordinator, not of a reminder add-on. Solo practices with thin lists should start at the $200/mo Missed Call Answering or $500/mo Unscheduled Treatment Follow-Up module. Multi-location groups and buying organizations are the segment the vendor targets with volume discounts.
In short
10x — AI dental recall agent that calls and texts overdue patients and books them straight into your practice management system. Best for Dental practices with a large overdue hygiene list and no time to work it, Office managers drowning in manual recall calls and follow-up lists, Multi-location groups that want one consistent recall cadence across offices. Plans from $200/mo.
What's new in 10x
Checked 5 days agoAcross the latest 2 updates: 2 news mentions.
10x Dental publishes comparison guides against Arini, Dentina and Mango Voice
Four vendor comparison posts argue 10x is a recall engine rather than a phone system or AI receptionist, positioning it against Arini, Dentina and Mango Voice.
10x Dental posts practice-growth playbooks on no-shows and unscheduled treatment
New guides cover cutting dental no-shows, filling last-minute cancellations, and recovering unscheduled treatment without adding front-desk work.
What people actually say about 10x — is it worth it?
We scanned public community sources for 10x on Jul 3, 2026 and could not establish that the discussion we found is about this tool rather than something else sharing its name. Our own analysis of that scan says the posts were off-subject. Rather than publish a sentiment score built on the wrong subject, we publish nothing here and re-run the scan.
Viability Score
How well maintained and how widely used is 10x? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: October 2026
How we score →Key Features
- Automated hygiene recall outreach by phone and text
- Two-way conversational AI that keeps going until the appointment is booked
- Live booking into Dentrix, Eaglesoft, Open Dental and other PMS from real availability
- Objection handling on insurance, prep and scheduling
- 24/7 outreach with no staff time required
- Missed Call Answering module for calls the front desk cannot get to
- Unscheduled Treatment Follow-Up module for presented but unbooked plans
- Daily PMS sync that reads your recall list and writes back confirmed appointments
- Dashboard tracking recalled patients, production recovered, came-in counts and conversion rate
- Real-time call listening and per-patient conversation drill-down
- CSV export of every booked appointment for reporting
- Escalation handling when the AI cannot complete a booking
- HIPAA-compliant patient communication with a signed BAA
- Patient data encrypted in transit and at rest with tightly scoped access
- Multi-location support with group and buying-organization discounts
About 10x
10x is an AI patient recall and revenue recovery service built only for US dental practices. It works your hygiene recall list every day by phone and text, holds a two-way conversation with the patient, handles the usual objections around insurance, prep and scheduling, and writes the confirmed appointment into your PMS from live availability. The positioning is narrow and deliberate: your reminder software pings, 10x finishes the booking. The vendor reports 10x converts about 16% of an overdue recall list against roughly 3% for a busy human front desk, a 5.3x difference it uses as the core business case. Three modules are sold separately — Hygiene Recall at $970/mo, Unscheduled Treatment Follow-Up at $500/mo, and Missed Call Answering at $200/mo — with discounts for groups, multi-location practices and buying organizations. You can buy one, two, or all three. The office-facing side is a dashboard the office manager actually reads: recalled patients, production recovered, came-in counts and conversion rate, refreshed on a daily PMS sync. You can drill into any individual patient conversation, listen to calls, and export every booked appointment to CSV. Setup is measured in days, not months; the vendor signs a BAA and encrypts patient data in transit and at rest. 10x is Y Combinator-backed and owned by GradeWiz. It competes less with reminder software and more with hiring another recall coordinator. As of August 2026 the team also publishes practice-growth playbooks on no-shows and unscheduled treatment, plus comparison guides arguing it is a recall engine rather than a phone system or AI receptionist like Arini, Dentina or Mango Voice.
Behind the Verdict
10x is a vertical AI agent, not a general assistant, and that is the source of both its edge and its ceiling. The edge: it only has to be good at one thing — starting a conversation with a patient who is overdue for a cleaning and ending that conversation with a booked chair. Phone and text run on the same thread, 24/7, and the booking writes back into your schedule from live availability. Most recall software stops at the reminder; the task it creates still lands on your front desk. 10x takes the task instead. What makes the buyer case concrete is the numbers surface. The dashboard tracks recalled patients, production recovered, came-in counts and conversion rate, refreshed on a daily PMS sync, with drill-down into individual patient conversations, live call listening, and CSV export of every booked appointment. A practice owner can see per-month production attributed to the agent rather than take a vendor's word for it. The published case studies are similarly specific — recall counts and production figures per named practice — and the vendor's own testimonial section has dentists quoting 30-day production figures. Where it thins out: this is dental-only, and booking depends on a compatible PMS with live availability, so practices running something outside the supported list cannot use the core feature. Coverage is also modular. Hygiene Recall is the $970/mo headline service; Unscheduled Treatment Follow-Up ($500/mo) and Missed Call Answering ($200/mo) are separate line items, so a small practice wanting everything pays for three subscriptions, not one. Escalation exists for conversations the AI cannot close, but the agent's job is outbound recall — it is not a receptionist, and the vendor itself now publishes comparison guides drawing exactly that line against Arini, Dentina and Mango Voice. Other constraints, including contract terms and overage behaviour, are not documented in the material available to us, so treat them as questions for the sales conversation rather than settled facts.
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Real-world workflow fit
Concrete scenarios for the personas 10x actually fits — and what changes day-one when you adopt it.
You subscribe to Hygiene Recall, the team connects 10x to your PMS, and it begins working the overdue cleaning list daily by call and text while your front desk stays on patients in the room.
Outcome: Confirmed appointments write into your schedule from live availability, and the dashboard shows recalled patients, production recovered and conversion rate against the vendor's roughly 16% benchmark.
You deploy the same recall cadence across all three offices and use the dashboard drill-down to review individual patient conversations where a booking did not come through.
Outcome: One consistent outreach standard across locations, escalating to your staff only the conversations the AI could not close, plus CSV exports for group-level reporting.
You buy the $500/mo Unscheduled Treatment Follow-Up module and let 10x chase patients who accepted a treatment plan but never booked it.
Outcome: The agent works the insurance, prep and timing objections that stalled the plan and writes any resulting appointment into your PMS.
Use Cases
- Automate daily outbound recall calls to overdue hygiene patients so nobody has to work the list by hand.
- Follow up on unscheduled treatment plans and reactivate production that was presented but never booked.
- Recover inactive patients who have not visited in over a year.
- Reduce no-shows by confirming appointments through two-way phone and text conversations.
- Free front desk staff to focus on patients in the room instead of dialing recall lists.
- Track and report production recovered from recall efforts on a daily-synced dashboard.
- Answer calls the front desk misses and convert them into booked appointments.
- Run one consistent recall cadence across multiple practice locations.
Limitations
- 10x is purpose-built for dental practices and needs a compatible practice management system to read recall lists and live availability.
- Its core function is outbound hygiene recall with two-way phone and text conversations — it is not a receptionist and not a general-purpose assistant, a distinction the vendor makes itself in its Arini, Dentina and Mango Voice comparison posts.
- Booking accuracy depends on real-time availability and practice data coming from the PMS.
- The three services are billed separately, so full coverage means three line items rather than one subscription.
- Contract length, cancellation terms and overage behaviour are not documented in the material available to us.
as of 2026-10-05
Verification history
We have re-verified 10x 9 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-checked, vendor evidence unchanged
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-checked, vendor evidence unchanged
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
Showing the 6 most recent of 9 verification passes.
Free to cite with attribution — this page re-verifies continuously.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published 10x tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Missed Call Answering
$200/mo
Ideal for
Practices whose front desk misses calls during busy hours and wants inbound recovery handled separately from recall.
What this tier adds
Starting tier — answers calls the front desk cannot get to and handles callbacks the AI cannot complete.
Unscheduled Treatment Follow-Up
$500/mo
Ideal for
Practices with a backlog of treatment plans that were presented and accepted verbally but never scheduled.
What this tier adds
Adds outbound outreach to presented-but-unscheduled treatment with objection handling on insurance, prep and timing.
Hygiene Recall
$970/mo
Ideal for
Practices with a large overdue hygiene list and no staff capacity to work it every day.
What this tier adds
Adds daily hygiene recall outreach, live booking into your schedule, the production dashboard, conversation drill-down and CSV export.
Where the pricing makes sense
The company stage and team size where 10x's pricing actually pencils out — and where peers do it cheaper.
At $970/mo for Hygiene Recall, 10x is priced for practices with enough overdue volume to justify a dedicated recall function — roughly the cost of a part-time coordinator, not of a reminder add-on. Solo practices with thin lists should start at the $200/mo Missed Call Answering or $500/mo Unscheduled Treatment Follow-Up module. Multi-location groups and buying organizations are the segment the vendor targets with volume discounts.
Setup time & first value
How long it actually takes to get something useful out of 10x — broken out by persona, not the marketing-page minute.
For a single practice on a supported PMS, the vendor says setup takes days rather than months and describes a 15-minute setup call; the daily PMS sync then runs in the background without staff effort. Multi-location groups should budget extra time for connecting each location's PMS before the recall cadence is uniform.
Switching to or from 10x
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From manual front-desk recall calling: connect 10x to your PMS so it reads the same overdue hygiene list your staff works today.
- →From reminder or CRM software: keep the tool for appointment reminders you already have scheduled and let 10x work the patients who never responded.
- →From an in-house recall coordinator: hand the daily outbound list to 10x and reassign the role to in-office patient care.
- ↗To a human front desk: export every booked appointment to CSV before pausing outreach so your recall history stays with you.
- ↗To a generalist AI receptionist: expect to keep a separate recall process, since 10x targets overdue lists rather than inbound call handling.
Integrations
Resources & Guides
Tutorials & Learning
YouTube returned 6 videos for “10x”, and we withheld 6: 6 could not be judged, because “10x” is a single word that other videos use for other things. We are showing none, because we could not prove any of them are about 10x.
Official links
Tools that pair well with 10x
Common stack mates teams adopt alongside 10x, with the specific reason each pairing earns its keep.
PolyAI
PolyAI builds enterprise voice AI agents that handle complex customer calls in 40+ languages
Synthflow AI
Synthflow AI runs enterprise voice AI agents on its own telephony network for automated phone calls at scale.
Decagon
Enterprise AI concierge platform for customer support agents that work across chat, voice, and email.
Featured Head-to-Head Comparisons
10x vs Isomorphic Labs
These tools address entirely different domains, so the choice is clear based on industry. 10x is the only option for dental practices seeking to automate patient recall and boost hygiene production. Isomorphic Labs is exclusively for large pharma partners needing AI-driven drug design and cannot be used by individual clinics or small research teams.
10x vs Rapidsos
These tools serve entirely different domains: 10x is a specialized AI recall agent for dental practices, while RapidSOS is an emergency intelligence platform for public safety. A dental office manager should choose 10x to automate hygiene recall; a public safety agency should choose RapidSOS for enhanced 911 dispatch. There is no direct competition.
10x vs Codametrix
Pick 10x if you run a dental practice drowning in recall follow-up and need a hands-off AI agent to book overdue patients directly into your PMS. Pick CodaMetrix if you're a large health system facing coding bottlenecks, high denial rates, and complex payer requirements—its enterprise-grade automation delivers a proven 5:1 ROI and was just ranked #1 in KLAS. There's no overlap; your choice depends entirely on your vertical and scale.
Alternatives to 10x
View all
PolyAI
PolyAI builds enterprise voice AI agents that handle complex customer calls in 40+ languages
Synthflow AI
Synthflow AI runs enterprise voice AI agents on its own telephony network for automated phone calls at scale.
Frequently Asked Questions
Best-of guides
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