Be My Eyes — Real-time visual assistance for blind & low-vision users via video calls and AI. Best for Blind and low-vision individuals needing immediate help with daily tasks, Users traveling or navigating unfamiliar environments alone, People requiring occasional visual assistance without cost. Free to use.
Blind and low-vision individuals needing immediate help with daily tasksUsers traveling or navigating unfamiliar environments alonePeople requiring occasional visual assistance without costNon-English speakers seeking help in their native language
Not ideal for
Users without a smartphone or reliable internet connectionThose needing professional trained sighted assistance (e.g., Aira agents)People seeking advanced OCR or document reading features (use dedicated apps instead)Businesses wanting a plug-and-play accessibility tool without custom quotes
The go-to accessibility app for blind and low-vision users, offering free, anonymous, real-time video support from volunteers plus AI. A must-have for users seeking immediate visual help, though business features are contact-only.
Last verified: June 2026
Behind the Verdict
Be My Eyes is the leading free platform for blind and low-vision users needing real-time visual assistance. Its massive volunteer network (over 10 million) ensures quick responses in many languages. The addition of Be My AI provides an instant alternative when volunteers aren't available. However, reliance on volunteers means wait times can vary. The app offers essential privacy (anonymous calls) and no cost. It's best for everyday tasks like reading labels, navigating spaces, or identifying objects. For business-specific accessibility needs, the contact-based business solution may require more effort. The Smartglasses integration is a plus for hands-free use. Compared to similar tools like Aira or Seeing AI, Be My Eyes is larger and community-driven, but Aira offers more specialized professional agents. Real-world caveat: The app requires a smartphone with a camera; users without one may need additional devices. The volunteer model, while free, is not as consistent as paid services. Overall, Be My Eyes is indispensable for the blind community, but power users may want to supplement with paid professional assistance.
Skip Be My Eyes if Skip Be My Eyes if you need guaranteed instantaneous responses without any wait or require offline AI functionality.
Latest from Be My Eyes
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Viability Score
72/100
Safe Bet
How likely is Be My Eyes to still be operational in 12 months? Based on 6 signals including funding, development activity, and platform risk.
funding runway
40
website health
90
github activity
50
category mortality
70
wrapper dependency
100
hyperscaler overlap
80
About Be My Eyes
Be My Eyes connects blind and low-vision individuals with sighted volunteers and AI tools through live video calls, providing instant, free assistance for everyday tasks. The service is available 24/7, anonymous, and operates in over 150 countries and 180+ languages. Key features include Be My AI, which offers AI-powered visual descriptions; Smartglasses integration for hands-free support; and the Service Directory to find specialized help. Be My Eyes also offers business solutions for accessibility. Unlike general-purpose tools, Be My Eyes focuses specifically on accessibility, with a large volunteer network and specialized AI for the blind community.
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Key Features
Free and unlimited video calls with volunteers
Be My AI for AI-powered visual descriptions
Smartglasses integration for hands-free assistance
Service Directory for specialized help
Available 24/7 worldwide
100% anonymous calls
Support in 180+ languages
Works in 150+ countries
Real-time live video assistance
Business solutions for companies (contact for pricing)
Real-world workflow fit
Concrete scenarios for the personas Be My Eyes actually fits — and what changes day-one when you adopt it.
Blind individual reading food labels
User opens Be My Eyes, requests help with a grocery item, connects to a volunteer via video call. Volunteer reads ingredient list and expiration date.
Outcome: User confidently selects safe products, avoiding allergens and expired items.
Traveler identifying foreign currency
User in a foreign country points phone camera at banknotes. Volunteer identifies denominations and provides change confirmation.
Outcome: User avoids confusion and potential fraud during transactions.
Low-vision user navigating a new office
User uses Be My Eyes to get live directions from a volunteer while walking through a building.
Outcome: User reaches destination efficiently without assistance from coworkers.
Matching clothing colors with AI color identification
Models Under the Hood
proprietary Be My AI
Limitations
AI accuracy may decline with complex or low-quality images. No offline mode for AI features—requires internet. Volunteer availability depends on time of day and location; wait times vary. Not designed for real-time emergency services. May not support all languages equally. AI cannot read handwriting as well as printed text.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Annual total
Free
Over 12 months
Effective monthly
Free
Billed monthly
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published Be My Eyes tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Free
$0/mo
Ideal for
Blind or low-vision individuals who need occasional visual assistance without any cost
What this tier adds
Free entry point with unlimited volunteer calls and AI assistant included
Hidden costs & gotchas
What the public pricing page doesn't put in bold. Captured from pricing-page footnotes, contract terms, and recurring complaints.
•Volunteer-based calls are free but rely on availability; no premium paid tier for faster access
•Specialized Help for businesses may incur fees for expert consultations
Where the pricing makes sense
The company stage and team size where Be My Eyes's pricing actually pencils out — and where peers do it cheaper.
Be My Eyes is entirely free for blind and low-vision users, making it the most accessible option. Paid alternatives like Seeing AI or Vision Pro require expensive hardware. For businesses, Workplace solutions may have custom pricing, but the core service remains free.
Setup time & first value
How long it actually takes to get something useful out of Be My Eyes — broken out by persona, not the marketing-page minute.
Setup takes under 5 minutes: download the app, create an account, and grant camera/mic permissions. Blind users can start requesting help immediately; volunteers need to enable notifications to receive calls.
Switching to or from Be My Eyes
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
Migrating in
→From Seeing AI: download Be My Eyes and invite friends to also use the app for volunteer support
