Chattitude is live · pricing from $74/mo billed annually · last verified 9 Nov 2026 · viability healthy
Chattitude
Chattitude builds custom AI agents that handle customer service, qualify leads, and run multi-step workflows for SMBs, MSPs, and associations.
Chattitude's strongest card is speed: an SMB can go from signup to a working service-and-sales agent the same afternoon, with calendar sync, CRM push, and human handoff already wired. The caps are the catch — Starter's 100 monthly conversations is thin for a real support desk, and overage runs $0.75 per conversation on Starter and Pro and $0.65 on Ultimate, so a spike month adds real money on top of the subscription. Serious buyers tend to land on Pro ($299/mo billed monthly, $224/mo billed annually) or Ultimate ($799/mo billed monthly, $599/mo billed annually) within a quarter. Against Intercom or Zendesk AI, Chattitude is cheaper and faster to stand up but thinner on published security
Verdict generatedVerified 5d ago · liveness 70/100 · cite: rightaichoice.com/tools/chattitude
- SMBs (5–200 employees) automating customer service without adding headcount
- Sales teams wanting auto-qualification and calendar-synced demo booking
- Associations and non-profits fielding multilingual member questions
- MSPs that want a private-label AI agent platform to resell
- Businesses that need human approval on every AI action — these agents execute tasks
- High-volume desks burning well past 1,000 conversations a month on a flat budget
- Anyone needing large document storage — 250–500MB fills quickly
We scan live Reddit threads, YouTube comments, X posts, G2 reviews and other communities — and hand you an honest verdict in under a minute.
- Honest verdict, not marketing
- Real pros & cons from real users
- Attributed quotes with receipts
3 free scans · no card needed
Skip Chattitude if your desk regularly burns past 1,000 conversations a month and you need flat, predictable billing — overage runs $0.75 per conversation on Starter and Pro and $0.65 on Ultimate, so volume spikes land on top of your subscription.
Every paid tier caps monthly conversations — 100 on Starter, 300 on Pro, 1,000 on Ultimate — and extra conversations bill at $0.75 each on Starter and Pro ($0.65 on Ultimate), so a spike month lands on top of your
Chattitude sits in the fast, low-entry SMB band: Starter at $99/mo billed monthly ($74/mo billed annually) is cheaper to start than Intercom or Zendesk AI seats once you're paying per agent, and Pro at $299/mo billed monthly ($224/mo billed annually) fits a small team running real sales and support volume. Ultimate at $799/mo billed monthly ($599/mo billed annually) is priced for unlimited agents and seats — below most enterprise conversational-AI contracts, but the 1,000-conversation cap means
In short
Chattitude — Chattitude builds custom AI agents that handle customer service, qualify leads, and run multi-step workflows for SMBs, MSPs, and associations. Best for SMBs (5–200 employees) automating customer service without adding headcount, Sales teams wanting auto-qualification and calendar-synced demo booking, Associations and non-profits fielding multilingual member questions. Plans from $74/mo billed annually.
What is Chattitude?
Chattitude — Chattitude builds custom AI agents that handle customer service, qualify leads, and run multi-step workflows for SMBs, MSPs, and associations. Best for SMBs (5–200 employees) automating customer service without adding headcount, Sales teams wanting auto-qualification and calendar-synced demo booking, Associations and non-profits fielding multilingual member questions. Plans from $74/mo billed annually.
Chattitude is a conversational AI agent platform built for small and mid-sized companies, associations, non-profits, and managed service providers. You configure an agent's brand voice and instructions — either from the built-in instruction template library or your own scripts — then train it on your website, helpdesk tickets, and unlimited knowledge bases, and deploy to any website or app with cut-and-paste code. The vendor advertises a five-step setup finishing in under 20 minutes. Core jobs are FAQ deflection, lead qualification, demo booking through calendar sync, order status and reorders, and escalation to a live human with the full conversation history attached. A task and workflow layer goes beyond Q&A: agents push data into your CRM or helpdesk and run multi-step jobs, with integrated tasks capped at 1 on Starter, 5 on Pro, and 10 on Ultimate. Channels cover chat, email, text, and phone in 90+ languages. On integration the platform is deliberately generic — Chattitude says it can accept data from any API and execute API functions using LLMs, plus one-click connections to CRM, helpdesk, and calendar software. The multi-LLM backend spans OpenAI, Anthropic, and privately hosted models, with encrypted APIs and a stated emphasis on keeping your data with you. MSPs can resell a private-label version under their own brand. Pricing runs from a two-week free trial (100 conversations, 1 AI agent, 1 live chat seat, no credit card) through Starter at $99/mo billed monthly or $74/mo billed annually, Pro at $299/mo billed monthly or $224/mo billed annually, to Ultimate at $799/mo billed monthly or $599/mo billed annually — a 25% discount applied across every paid plan in exchange for an annual commitment. Relative to enterprise suites, Chattitude trades polish for speed and workflow automation at SMB prices; the conversation caps and $0.75-per-conversation overage are the main thing to model before you commit.
Key features
- Custom AI agents with brand-matched tone and instructions
- Instruction template library, or write your own agent scripts
- Train agents on websites, helpdesk tickets, and knowledge bases
- Unlimited knowledge bases with Q&A re-training
- Automated FAQ handling and lead qualification
- Demo booking via calendar sync
- Push conversation data into your CRM or helpdesk
- Handles order status and reorders
- Escalate to live human agents with full conversation context
- Integrated tasks (1 on Starter to 10 on Ultimate)
- AI workflows (1 on Starter to 10 on Ultimate)
- API integration — accepts data from any API and executes API functions via LLMs
- Deploy to any website or app with cut-and-paste code
- Multi-channel coverage across chat, email, text, and phone
- 90+ language support
Behind the verdict
Chattitude is best understood as a workflow-first agent platform rather than a chat widget with an LLM bolted on. The thing that separates it from the crowded field of website chatbots is the task layer: agents don't just answer, they push data into your CRM or helpdesk, check order status, handle reorders, book demos through calendar sync, and run multi-step jobs — and human escalation carries the full conversation history so the handoff isn't a cold restart. For an industrial supplier or a supplier-side business where the same five questions arrive two hundred times a month, that combination of deflection plus transactional action is where the value shows up. Setup is genuinely quick by the vendor's own reckoning — five steps, under 20 minutes — and the instruction template library means you don't need prompt-engineering skill to get a competent agent on day one. Multi-channel coverage across chat, email, text, and phone plus 90+ language support matters for associations and non-profits fielding international members. The API posture is pragmatic: Chattitude states it can accept data from any API and execute API functions via LLMs, which widens the reachable stack beyond the named connectors like Salesforce, HubSpot, Zendesk, and Calendly. The multi-LLM backend (OpenAI, Anthropic, and privately hosted models) and encrypted APIs speak to data-conscious buyers, and the private-label option gives MSPs something they can resell under their own brand rather than refer out. The weaknesses are volume economics and evidence. Every paid tier caps monthly conversations — 100 on Starter, 300 on Pro, 1,000 on Ultimate — with overage at $0.75 per conversation on the first two and $0.65 on Ultimate, so a busy month is not absorbed by the subscription. Storage is 250MB on Starter and 500MB on Pro and Ultimate even though knowledge bases are unlimited, which will bite anyone loading large document sets. Support is self-help through documentation, community, and the vendor's own AI agents, with no published human SLA. And as of this scrape, independent review coverage and published security certifications aren't visible, which is a real blocker for regulated buyers who need third-party attestation before procurement sign-off. Where it fits: SMBs between roughly 5 and 200 employees automating service without headcount, sales teams that want auto-qualification and calendar-synced demo booking, associations and non-profits with multilingual member questions, and MSPs who want a white-label agent platform. Where it doesn't: teams that need human approval on every AI action (these agents execute), high-volume desks burning well past 1,000 conversations a month on a flat budget, and anyone who needs to store large document libraries.
Models under the hood
as of 2026-11-02
Limitations
- The free trial runs two weeks and caps at 100 conversations, 1 AI agent, and 1 live chat seat.
- Paid tiers cap monthly conversations at 100 (Starter), 300 (Pro), and 1,000 (Ultimate), with overage at $0.75 per conversation on Starter and Pro and $0.65 on Ultimate — a spike month is not covered by the subscription.
- Storage is 250MB on Starter and 500MB on Pro and Ultimate, though knowledge bases are unlimited.
- Integrated tasks and AI workflows are both capped by tier (1/5/10).
- Support is self-help via documentation, community, and the vendor's AI agents, with no published human SLA.
- Security certifications and independent review coverage are not published as of this scrape.
- Monthly subscriptions can be cancelled any time, but the 25% discount applies only to annual commitments.
as of 2026-10-09
Researching Chattitude? Get your full AI stack in 60 seconds.
Free, no signup — tell us your goal and get tools matched to your budget & existing stack.
Is Chattitude still active?
Chattitude is live · pricing from $74/mo billed annually · last verified 9 Nov 2026 · viability healthy.
Viability score
How well maintained and how widely used is Chattitude? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: November 2026
How we score →What do users say about Chattitude?
What people actually say about Chattitude — is it worth it?
We ran a structured research pass across product reviews, community discussions, and post-purchase forum threads to surface the patterns vendors won't publish themselves. Below: the recurring strengths, the hidden costs people mention most, and the cohort that consistently regrets adopting this tool.
ResearchedDiscussed by users across 2 sources (YouTube, Product Hunt) · researched Oct 18, 2026.
Weighted by the 21 posts each of 2 sources contributed.
- +Broad feature set spans chat, email, text and phone in 90+ languages
- +Workflow layer pushes data to CRM/helpdesk and runs multi-step tasks, not just Q&A
- +Aggressive SMB pricing: $99–$799/mo with a 25% annual discount
- +Multi-LLM backend (OpenAI, Anthropic, private) with a data-stays-with-you posture
- +White-label resale option is a real draw for managed service providers
- −Nearly all community data is off-topic or about a different product
- −Users report an empty dashboard after registering, undermining the setup promise
- −At least one user called the mobile/iPhone experience terrible
- −Forced registration before trying the product frustrates prospective users
- −Conversation caps and $0.75 overage can quietly inflate real cost
- • $0.75 per-conversation overage once you exceed the plan cap
- • Integrated tasks and workflows are tightly limited per tier, so growth forces an upgrade
- • Annual commitment is required to capture the 25% discount, raising lock-in risk
How we verified this
Every listed fact about Chattitude — pricing, features, links, status — is re-read from the vendor's own pages by our verification pipeline and each change is logged with a date; the last pass ran on 9 Nov 2026. Analysis is drafted with AI models and checked against our editorial standards before publishing; see how we verify.
Verification history
We have re-verified Chattitude 12 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — changed SSL certificate
- — changed who should skip it, switching out, switching in, limitations, our verdict, description, setup time, pricing fit, features, use cases, pricing tiers, summary, hidden costs
- — changed switching out, description, our verdict, features, hidden costs, limitations, switching in, who it suits, who should skip it, pricing tiers, pricing fit, setup time, use cases
- — changed description, who should skip it, our verdict, integrations, pricing tiers, summary, features, who it suits
- — changed domain expiry
- — changed our verdict, integrations, pricing tiers, description, summary, who should skip it
Showing the 6 most recent of 12 verification passes.
Free to cite with attribution — this page re-verifies continuously.
How much does Chattitude cost in 2026?
Chattitude: Plans from $74/mo billed annually. Pricing last verified 9 Nov 2026.
Plans compared
Every published Chattitude tier, its price as the vendor publishes it, who it fits, and what it adds over the tier below. The 12-month cost projection follows.
| Plan | Price | Billing | Who it's for |
|---|---|---|---|
| Free Trial | Free trialVendor: “$0 (2 weeks)” | trial | An SMB or association that wants to put a real agent on the site and test deflection and booking before committing to a subscription.Adds: Starting tier: two weeks, 100 conversations, 1 AI agent, 1 live chat seat, 250MB storage, 1 integrated task, no credit card. |
| Starter (Annual) | $74/mo billed annually | monthly, billed annually | A very small desk with predictable low volume — roughly three conversations a day — that can commit to a year for the discount.Adds: From the trial: 100 monthly conversations on an ongoing basis, 2 AI agents, and $0.75 per-conversation overage, at $74/mo billed annually. |
| Starter (Monthly) | $99/moVendor: “$99/mo billed monthly” | monthly | A small business in month-to-month testing mode that wants a paid agent but isn't ready to commit a year.Adds: Same 100 monthly conversation cap and 1 integrated task as the annual Starter, but 1 AI agent instead of 2, at $99/mo billed monthly. |
| Pro (Annual) | $224/mo billed annually | monthly, billed annually | A working sales-and-support desk running roughly ten conversations a day that needs multiple agents and several CRM tasks.Adds: From Starter: 300 monthly conversations, 5 AI agents, 5 live chat seats, 500MB storage, and 5 integrated tasks, at $224/mo billed annually. |
| Pro (Monthly) | $299/moVendor: “$299/mo billed monthly” | monthly | Teams that need Pro-level volume and seats but want to keep the option of cancelling each month.Adds: Same 300 monthly conversations, 5 agents, 5 seats, and 5 integrated tasks as annual Pro, at $299/mo billed monthly. |
| Ultimate (Annual) | $599/mo billed annually | monthly, billed annually | Larger SMBs or MSPs running unlimited agents and seats across chat, email, text, and phone with a high but bounded monthly volume.Adds: From Pro: 1,000 monthly conversations, unlimited AI agents and live chat seats, 10 integrated tasks, and $0.65 overage, at $599/mo billed annually. |
| Ultimate (Monthly) | $799/moVendor: “$799/mo billed monthly” | monthly | Growth-stage teams that need Ultimate's unlimited agents and seats but want month-to-month flexibility before an annual commitment.Adds: Same 1,000 conversations, unlimited agents and seats, and 10 integrated tasks as annual Ultimate, at $799/mo billed monthly. |
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Where the pricing makes sense
The company stage and team size where Chattitude's pricing actually pencils out — and where peers do it cheaper.
Chattitude sits in the fast, low-entry SMB band: Starter at $99/mo billed monthly ($74/mo billed annually) is cheaper to start than Intercom or Zendesk AI seats once you're paying per agent, and Pro at $299/mo billed monthly ($224/mo billed annually) fits a small team running real sales and support volume. Ultimate at $799/mo billed monthly ($599/mo billed annually) is priced for unlimited agents and seats — below most enterprise conversational-AI contracts, but the 1,000-conversation cap means
Has Chattitude's pricing changed?
No plan price for Chattitude has moved since we began logging in Aug 2026; the pricing page is re-read on every verification pass.
Who should pick Chattitude?
Pick Chattitude if you are SMBs (5–200 employees) automating customer service without adding headcount, Sales teams wanting auto-qualification and calendar-synced demo booking, Associations and non-profits fielding multilingual member questions, MSPs that want a private-label AI agent platform to resell.
Look elsewhere if you are Businesses that need human approval on every AI action — these agents execute tasks, High-volume desks burning well past 1,000 conversations a month on a flat budget, Anyone needing large document storage — 250–500MB fills quickly, Buyers who require published security certifications or independent review coverage before procurement.
Skip it if Skip Chattitude if your desk regularly burns past 1,000 conversations a month and you need flat, predictable billing — overage runs $0.75 per conversation on Starter and Pro and $0.65 on Ultimate, so volume spikes land on top of your subscription.
GeneratedReal-world workflow fit
Concrete scenarios for the personas Chattitude actually fits — and what changes day-one when you adopt it.
They point Chattitude at their helpdesk tickets and website, load the FAQ and order-status instructions from the template library, and connect their helpdesk plus Google Calendar for callback scheduling. The agent goes live on the site with cut-and-paste code the same afternoon.
Outcome: Routine 'where's my order' and return-policy questions get handled on chat and email with order status pulled through the integrated task, and anything complex escalates to a live seat with the full thread attached.
They write qualification instructions, connect HubSpot and Calendly, and let the agent engage inbound site visitors — scoring fit, answering product questions, and booking demos directly onto the calendar.
Outcome: Reps stop triaging unqualified inbound; qualified meetings land pre-booked with the conversation and lead data already pushed into HubSpot.
They stand up a private-label Chattitude deployment, configure agents per client across chat, email, and text in the client's tone, and set up tier-appropriate integrated tasks for each client's CRM or helpdesk.
Outcome: The MSP sells an AI agent offering under its own name without building the platform, and adds agents and seats as clients grow onto Pro or Ultimate.
Use cases
- Automate 24/7 customer service for FAQs, order status, and reorders
- Qualify leads and book demos via calendar sync without human involvement
- Train AI agents on internal knowledge bases to cut support inquiries by up to 70%
- Deploy a multilingual service-and-sales agent across chat, email, text, and phone
- Push conversation data into CRM and helpdesk systems to close data gaps
- Escalate complex inquiries to live agents with the full conversation history attached
- Resell a private-label AI agent platform as an MSP
Setup time & first value
How long it actually takes to get something useful out of Chattitude — broken out by persona, not the marketing-page minute.
For an SMB: roughly 15–20 minutes to a live agent if you use the instruction template library and a standard connector — the vendor's five-step flow (configure, write instructions, train, integrate, deploy) is designed for same-day stand-up. For an MSP adding a private-label tenant: budget the first client setup as a half-day to nail tone and CRM wiring, then reuse the configuration for later
Switching to or from Chattitude
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From Intercom: export your article base and import it as a Chattitude knowledge base, map calendars to Google Calendar or Calendly, then forward the existing inbox to the email channel during cutover.
- →From Zendesk: pull tickets into training so the agent learns from real CS history, connect Zendesk as your helpdesk integration so conversations and escalations write back to the same queue.
- →From a basic website chatbot: reuse the existing FAQ copy as instructions, then add the integrated tasks the old widget couldn't do (CRM push, order status, reorders).
- →From an in-house FAQ widget: replace the cut-and-paste embed with Chattitude's deploy code and point the agent at the same content sources before switching off the old route.
- →From a live-only sales desk: start with lead qualification and calendar-synced demo booking on a single channel, then expand to email and text once the qualification scripts settle.
- ↗To Intercom: export your knowledge base and conversation transcripts, then rebuild the article set in Intercom and reroute the website embed.
- ↗To Zendesk AI: migrate helpdesk-bound tickets and article content into Zendesk, and re-create your escalation routing natively.
- ↗To a developer-built agent on OpenAI or Anthropic APIs: Chattitude's multi-LLM backend means the prompting patterns carry over, so port your instructions and knowledge sources directly.
- ↗To an enterprise suite: export conversation data and CRM pushes for historical reporting, then re-map integrations in the new platform before decommissioning the cut-and-paste deploy code.
Integrations
Tutorials & Learning
YouTube returned 6 videos for “Chattitude”, and we withheld 6: 6 could not be judged, because “Chattitude” is a single word that other videos use for other things. We are showing none, because we could not prove any of them are about Chattitude.
Official links
What are the best Chattitude alternatives?
The closest alternatives to Chattitude we list are Zendesk, Intercom and Tgo. Ranked by direct product-type match, not category overlap.
| Alternative | Pricing | Starts at | Last verified |
|---|---|---|---|
| Zendesk | Paid | Pricing not published | — |
| Intercom | Paid | Pricing not published | — |
| Tgo | Free | Free | — |
Alternatives to Chattitude
View allTools that pair well with Chattitude
Common stack mates teams adopt alongside Chattitude, with the specific reason each pairing earns its keep.
Zendesk
AI customer service platform that resolves tickets across messaging, email, voice, and social.
Intercom
An omnichannel helpdesk where Fin, a natively built AI agent, resolves customer conversations alongside your human team.
Tgo
Open-source AI agents for multi-channel customer service with human handoff built in
Chattitude vs its closest rival
Chattitude's closest head-to-head is with Presto Voice — These aren't competitors, so there's no real head-to-head pick. If you operate drive-thru lanes and want a vendor accountable for order taking and in-lane upselling, Presto Voice is built for exactly that — with a newly announced Toast integration and $10M raised to fund QSR deployments. If you're an SMB, MSP, or association trying to deflect FAQs, qualify leads, and book demos with a self-serve agent builder, Chattitude is the fit. The only overlap is 'an AI answers the phone,' and even that ends once you look at the buyers. Verdict generated
Head-to-head comparisons
Chattitude vs Presto Voice
These aren't competitors, so there's no real head-to-head pick. If you operate drive-thru lanes and want a vendor accountable for order taking and in-lane upselling, Presto Voice is built for exactly that — with a newly announced Toast integration and $10M raised to fund QSR deployments. If you're an SMB, MSP, or association trying to deflect FAQs, qualify leads, and book demos with a self-serve agent builder, Chattitude is the fit. The only overlap is 'an AI answers the phone,' and even that ends once you look at the buyers.
GeneratedChattitude vs Truleo
These aren't competitors — don't shortlist them against each other. If you run a law-enforcement agency drowning in disconnected RMS/CAD/jail-call data and want ranked solvability scores plus OSINT leads, Truleo is the only one of the two that even speaks your language. If you run an SMB, MSP, or association wanting a branded customer-service and lead-qualifying agent wired into your CRM and calendar, Chattitude is built for you. Pick by what you actually do; the 'versus' framing is a category error.
GeneratedChattitude vs B Rokratt
Verdict being re-reviewed against current pricing and data.
Frequently asked questions
Best-of guides
For makers of Chattitude
- Get a Verified Listing for Chattitude ($39): a written decision within 1 working day.
- Free listing for another tool: Free reviews are decided in order, within 3 weeks of the review starting.
Used Chattitude? Help shape our editorial sentiment research.