Clearline
Clearline is an AI digital workforce for auto dealerships — Luna answers every call, works every lead by phone, text, and email, and books the appointment.
For a dealership bleeding revenue to missed calls and quiet leads, Clearline is a focused fix rather than a general voice bot: department-aware intent routing, outbound campaigns for service winback and aged leads, and DMS calendar sync that writes bookings back into systems like Tekion, PBS, CDK, DealerSocket, and Reynolds and Reynolds. It won't replace your BDC (the vendor says so plainly) and it's quote-priced, so budget a sales conversation. If you want a generic AI receptionist, look at a horizontal voice tool; if you want dealership workflow, this is the shape you want.
Verified 24d ago · liveness 55/100 · cite: rightaichoice.com/tools/clearline
- Dealer principals and GMs losing revenue to missed calls
- Sales and BDC managers needing 24/7 lead response and follow-up
- Fixed ops directors growing service appointments and winback
- Multi-store groups needing centralized AI operations and roll-up reporting
- Businesses outside the automotive industry
- Dealerships that want fully human-only customer interactions
- Operations with no CRM, DMS, or calendar to connect to
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Skip Clearline if you're a dealership that wants fully human-only customer conversations, has no CRM/DMS/calendar for the AI to write into, or needs transparent self-serve pricing before speaking with sales.
Every plan is a custom quote, so your real monthly cost only appears after a sales conversation — budget for that step before you can compare tiers.
All three tiers (Essentials, Professional, Complete) are custom-quoted with unlimited seats and month-to-month terms, so Clearline competes on labor replacement rather than list price. The vendor frames a single BDC rep at $4,000–$6,000 per month fully loaded with limited hours and under a year of tenure, which is the comparison Clearline wants you to make. Against horizontal voice-AI tools with published per-minute pricing, Clearline will usually cost more; against adding BDC headcount or a
In short
Clearline — Clearline is an AI digital workforce for auto dealerships — Luna answers every call, works every lead by phone, text, and email, and books the appointment. Best for Dealer principals and GMs losing revenue to missed calls, Sales and BDC managers needing 24/7 lead response and follow-up, Fixed ops directors growing service appointments and winback. Contact Sales pricing.
What's new in Clearline
Checked todayAcross the latest 6 updates: 6 community discussions.
PBS DMS vs Clearline: do you need a PBS alternative or an AI layer?
Clearline compares its AI layer against PBS DMS, arguing dealers keep PBS for operations and add AI for call answering, follow-up, and service booking in PBS.
How to automatically continue follow-up after the first 5 days
Clearline lays out a 7/14/30/60/90-day dealership lead follow-up plan with AI agent handoffs and stop rules.
How to stay afloat this tire season
Playbook for dealership tire season: contact stored-tire customers early, pace appointments to shop capacity, keep peak service calls moving.
Service lane revenue AI guide
Guide on using dealership call, booking, show-rate, and repair-order data to measure whether AI produces incremental fixed ops revenue.
AI service advisor for car dealerships: an operator's guide
Operator guide covering how Clearline's AI service advisor handles dealership calls, scheduling, follow-up, handoffs, and integrations.
Dealership service call overflow: a practical AI routing guide
Clearline details a service call overflow workflow with defined triggers, booking rules, human handoffs, fallback ownership, and measurable outcomes.
What people actually say about Clearline — is it worth it?
We ran a structured research pass across product reviews, community discussions, and post-purchase forum threads to surface the patterns vendors won't publish themselves. Below: the recurring strengths, the hidden costs people mention most, and the cohort that consistently regrets adopting this tool.
1 mentions across 1 source (Reddit) · researched Jul 3, 2026.
Average across the 1 source that answered — each source counts once, not each post.
- +Always-on 24/7 digital worker for calls and follow-ups.
- +1.2-second pickup speed for inbound calls.
- +Multi-channel outreach (voice, SMS, email, chat).
- +Automated appointment booking into team calendars.
- +CRM logging and contact summaries reduce admin work.
- −Almost no independent user reviews or community feedback.
- −Pricing is opaque (contact sales only).
- −Limited to the automotive dealership niche.
- −No trial or free tier available to test.
- −Reliability at scale unverified in public forums.
- • No public pricing; likely setup fees, overage charges for high call volumes
- • Possible per-seat or per-dealership licensing
Viability Score
How well maintained and how widely used is Clearline? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: October 2026
How we score →Key Features
- AI voice agent (Luna) answers inbound calls 24/7 in about 1.2 seconds
- Answering and routing across sales, service, parts, and finance departments
- Automated appointment booking on calls and chat into the team calendar
- AI-powered website chat widget with after-hours coverage and appointment booking
- Outbound AI campaigns across voice, SMS, and email
- Service winback and lapsed-customer reactivation campaigns
- Recall and maintenance outreach campaigns
- Aged lead re-engagement and no-show follow-up
- Lease maturity outreach for upgrade offers
- Unified CRM customer record with automatic contact property updates
- AI contact summaries and full call history per customer
- Call recording and live transcription
- Inventory lookup during calls
- Multilingual voice and chat
- Missed call and after-hours recovery
About Clearline
Clearline is an AI agent platform built for automotive retail. Its digital worker, Luna, handles inbound calls in seconds across sales, service, parts, and finance, runs 24/7 website chat that books appointments, and follows up on every lead by phone, text, and email until there's an outcome. Behind the conversations sits a customer record: every call, text, and chat lands in one profile with an AI contact summary, call recording, and transcription, and clearline can trace each booking back to the follow-up that produced it. It's aimed at dealer principals, BDC and sales managers, and fixed-ops directors who lose revenue to missed calls and cold leads. Rather than replacing your BDC, Clearline layers on top of your existing phone system, SMS, email, web chat, CRM, DMS, and calendar. Vendor documentation lists Tekion, PBS, CDK, DealerSocket, and Reynolds and Reynolds among supported systems, and a PBS Systems service-booking integration shipped in August 2026 that writes appointments back into PBS using customer, vehicle, service history, and Workplan context. Stores report being live in 48 hours to about a week, and the vendor cites an 8% rebooking rate on lapsed service customers and 30+ appointments from lease-maturity outreach. What separates it from general-purpose voice AI is intent routing specific to dealership departments, outbound campaign automation for service winback, recalls, maintenance, aged leads, and no-shows, and calendar sync into the DMS. Pricing is quote-based across Essentials, Professional, and Complete, with unlimited seats on every plan and month-to-month terms.
Behind the Verdict
Clearline's pitch is narrow on purpose, and that's its strength. Luna isn't trying to be a general assistant — it answers sales, service, parts, and finance calls, routes them by department, looks up inventory mid-call, records and transcribes, and books onto the team calendar. The outbound side is where the money is: campaigns over voice, SMS, and email for aged leads, no-shows, service winback, recalls, maintenance, and lease maturity, run until the customer books, opts out, or asks for a person. Opt-outs are honored per channel and recorded, and handoff to a human carries the full conversation history. The CRM layer is the connective tissue — every touchpoint lands on one customer record with automatic property updates and an AI contact summary, plus pipeline management and task queuing on higher tiers. Multi-location groups get roll-up reporting and centralized management on Complete. Vendor case studies cite an 8% rebooking rate on lapsed service customers and 30+ appointments from lease maturities, which is the kind of number a fixed-ops director can actually underwrite. The honest weaknesses: pricing is custom-quote across all three tiers, so you can't self-serve or comparison-shop without a call; DMS integration, real-time calendar sync, multi-location reporting, the mobile app, and API access are gated to the top Complete tier, so Essentials buyers get inbound handling but not full system write-back; and Clearline is exclusively for automotive, so nothing here transfers to another vertical. The vendor doesn't document which underlying AI model powers Luna, and the platform sits on top of your DMS and CRM rather than replacing either — stores with no CRM or DMS have less to connect to. On the plus side, the terms are unusually friendly: month-to-month with no cancellation fees, unlimited seats on every plan, a guided free pilot, and a stated no-gotcha policy on plan overages. For a single-point store that just wants every call answered and every web lead touched within seconds, Essentials plus the pilot is a low-risk way to test the premise.
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Real-world workflow fit
Concrete scenarios for the personas Clearline actually fits — and what changes day-one when you adopt it.
A web lead submits a form at 9 PM. Luna calls and texts within seconds, qualifies the vehicle of interest, and books a test drive onto the sales calendar.
Outcome: The lead is worked before they shop the next store, with the call recording, transcript, and AI contact summary already on the customer record the next morning.
A service customer is 60 days past their maintenance interval. An AI campaign reaches out by text, then call, and books the appointment into the DMS calendar using service history and Workplan context.
Outcome: Service lane fills with previously lapsed customers, and every booking traces back to the follow-up that produced it in the analytics dashboard.
Calls overflow between stores during peak hours. Clearline routes by department and store, answers what would have gone to voicemail, and books or hands off with full context.
Outcome: Roll-up reporting across locations shows answered calls, booked appointments, and campaign outcomes in one view instead of per-store spreadsheets.
Use Cases
- Answer every sales and service call in seconds, including nights, weekends, and holidays.
- Follow up with aged leads by phone, text, and email until they respond or opt out.
- Book test drives and service appointments directly onto the team calendar.
- Win back lapsed service customers with recall and maintenance outreach.
- Reach lease-maturity customers with upgrade offers before competitors do.
- Give every web visitor 24/7 multilingual chat that books appointments.
- Log transcripts, outcomes, and next steps into the CRM without manual entry.
- Route service call overflow with clear booking rules and human handoffs.
Limitations
- Pricing is quote-based on all three tiers, so there's no public price list and you have to talk to sales before you can compare options.
- DMS integration with real-time calendar sync, multi-location roll-up reporting, the mobile app, and API access are all locked to the Complete tier, so Essentials and Professional buyers get inbound handling and campaigns without full write-back into the DMS.
- The platform works on top of your existing CRM, DMS, phone system, and calendar, so stores without those systems have less to connect.
- Clearline is built exclusively for automotive retail and doesn't serve other verticals, and the vendor does not document which underlying AI model powers Luna.
- Higher tiers are required for the features multi-location groups typically need most.
as of 2026-09-14
Verification history
We have re-verified Clearline 6 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-checked, vendor evidence unchanged
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
Free to cite with attribution — this page re-verifies continuously.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published Clearline tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Essentials
Custom quote
Ideal for
Single-point stores that mainly need every inbound call and web chat answered, including after hours, without adding headcount.
What this tier adds
Starting tier: adds the Luna AI voice agent, AI website chat, missed call and after-hours recovery, appointment booking, scheduler with calendar sync, and the CRM with AI contact summaries.
Professional
Custom quote
Ideal for
Stores ready to automate outbound follow-up across sales and service, not just answer inbound calls.
What this tier adds
Adds AI campaigns over calls, texts, and emails, plus service winback, recall and maintenance outreach, aged lead and no-show follow-up, and pipeline management.
Complete
Custom quote
Ideal for
Multi-location groups and stores going all-in on AI that need the platform wired directly into the DMS.
What this tier adds
Adds DMS integration with real-time calendar sync, multi-location management and roll-up reporting, the mobile app, API access, and an assigned account manager.
Where the pricing makes sense
The company stage and team size where Clearline's pricing actually pencils out — and where peers do it cheaper.
All three tiers (Essentials, Professional, Complete) are custom-quoted with unlimited seats and month-to-month terms, so Clearline competes on labor replacement rather than list price. The vendor frames a single BDC rep at $4,000–$6,000 per month fully loaded with limited hours and under a year of tenure, which is the comparison Clearline wants you to make. Against horizontal voice-AI tools with published per-minute pricing, Clearline will usually cost more; against adding BDC headcount or a
Setup time & first value
How long it actually takes to get something useful out of Clearline — broken out by persona, not the marketing-page minute.
The vendor says most stores are live in 48 hours, and the pricing FAQ stretches that to fully live within one week. Clearline handles the integration with your DMS, phone system, and CRM so your team isn't running an IT project. There's also a guided free pilot before you commit, which adds a short trial period before the production cutover — expect under two weeks from first call to first
Switching to or from Clearline
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From manual BDC/phone answering: point your existing phone system at Clearline and let Luna take inbound calls while the team handles in-lane customers.
- →From a generic voice AI or AI receptionist: swap in Clearline's department routing and DMS calendar write-back to keep the booking flow you already have.
- →From outsourced BDC services: replace per-lead BDC outreach with Clearline campaigns across calls, texts, and emails on your own CRM data.
- →From spreadsheets and manual follow-up: import contacts into the Clearline CRM record so every conversation carries customer and vehicle history.
- ↗To an in-house BDC team: export contacts and call history, cancel month-to-month, and reassign campaign ownership to human reps.
- ↗To a generic voice AI platform: disconnect the DMS and calendar sync, then rebuild inbound call flows on the new provider.
- ↗To your DMS vendor's native AI module: keep the CRM record export and disable Clearline's calendar write-back before cutover.
Integrations
Resources & Guides
Tutorials & Learning
YouTube returned 6 videos for “Clearline”, and we withheld 6: 6 could not be judged, because “Clearline” is a single word that other videos use for other things. We are showing none, because we could not prove any of them are about Clearline.
Official links
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Featured Head-to-Head Comparisons
Clearline vs Presto Voice
Choose Presto Voice if you run a QSR chain with drive-thrus and want to boost revenue via AI upselling (up to 6% lift, 88% offer acceptance). Choose Clearline if you own a car dealership and need to eliminate missed calls (1.2s pickup) and revive stale leads (dealerships average 5k-15k dormant leads). Both are contact-priced but serve entirely different verticals.
Clearline vs B Rokratt
Bürokratt and Clearline serve completely different domains: one is a free public service chatbot for Estonian residents, the other is a paid dealership AI platform. Choose Bürokratt if you're an Estonian citizen or e-resident needing to interact with government services. Choose Clearline if you run a car dealership and want to capture missed calls, revive stale leads, and automate appointment booking.
Clearline vs Truleo
Choose Truleo if you're in law enforcement and need to surface leads from siloed data like jail calls and body cameras. Choose Clearline if you run a car dealership and want to stop missing calls and revive leads with an AI digital worker. They serve completely different industries, so your use case determines the winner.
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Arini
Arini is a 24/7 AI receptionist built for dental practices that answers calls, books appointments, and re-engages patients.
Synthflow AI
Enterprise Voice AI platform with in-house telephony and the BELL deployment framework for automating phone calls at scale.
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