Alternatives to Eloquent AI

Multi-agent AI platform that resolves customer support tickets end-to-end across chat, email, voice, and Slack.

Ada builds AI customer service agents that resolve, act, and improve across voice, chat, email, and social.

Enterprise AI concierge platform for customer support agents that work across chat, voice, and email.

Sierra builds and runs conversational AI agents that resolve customer conversations across chat, voice, SMS, email, and WhatsApp.

Zendesk is an AI-first customer service platform whose autonomous agents resolve up to 80% of tickets across email, chat, voice, and social.

Chatbase builds no-code AI agents for customer support, sales, and product questions across chat, email, voice, and WhatsApp.

Apten runs omni-channel AI agents that nurture higher-ed students across SMS, voice, email, and webchat from one shared memory.

Zendesk AI is the autonomous resolution layer inside the Zendesk Resolution Platform, handling voice, chat and email tickets that learn from every closure.

Pylon is an agentic B2B support platform where AI agents investigate and resolve customer issues across Slack, Teams, email, and phone.

Ecommerce AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social, and phone.

Freshdesk is AI-powered customer service software with a Freddy AI Agent that resolves email tickets from day one.

Conduit AI runs AI chat and voice agents for hotel and short-term rental guest messaging, portals, and back-office operations.

NiCE Cognigy is an enterprise conversational AI platform for automating high-volume voice and chat customer service.

AI support infrastructure that unifies Slack, Teams, email, and in-app chat into one queue for B2B teams

Agentic B2B support platform that unifies Slack, Teams, email, chat, SMS, WhatsApp and phone into one inbox.

AI voice, chat, and permit workflows built only for government resident services.

Fin is an AI customer agent that resolves 76% of support, sales, and ecommerce conversations at $0.99 per outcome.

Lyro is Tidio's AI customer service agent that resolves questions from your own knowledge base, with a 50% resolution guarantee and pay-per-conversation

Parloa is an AI Agent Management Platform for enterprise contact centers that deploys multilingual voice and digital agents in regulated industries.

AI-native guest management platform for hotels — contactless arrivals, omnichannel guest messaging, AI voice and webchat, and revenue-driving upsells.

White-label AI chat and voice agents that agencies rebrand, resell, and mark up as their own product.

Open-source, self-hosted AI customer service suite with live chat, ticketing, call center, and browser meetings in one deployment.

Aimdoc runs one AI agent across your B2B SaaS customer journey — it qualifies website visitors, finishes in-app setup as the signed-in user, supports accounts,

Official WhatsApp Business API platform with AI chatbots, mass campaigns, and native HubSpot/Salesforce sync for LATAM-focused teams.

LiveAgent is an AI-powered help desk that unifies live chat, ticketing, call center, and social messaging in one agent inbox.

Typewise is an AI customer experience platform where AI agents resolve support tickets end to end, set up by talking to Nova in plain language.

Drift is now 1mind — AI chat agents inside Salesloft that turn website visitors into pipeline.

Agentic banking AI for banks and credit unions — voice, digital, and employee agents on one governed knowledge layer

AI embedded across NICE CXone that scores every interaction, flags complaint risk, and coaches agents on behaviors that move CSAT.

Re:amaze is a unified helpdesk and live-chat platform built for eCommerce, pairing a shared inbox with a trainable AI Agent.