Fiix
AI-powered CMMS that reduces downtime and optimizes maintenance operations.
Fiix is a solid CMMS for mid-to-large teams that want AI-driven insights and IoT integrations. The free tier is great for evaluation, but you'll need the Professional plan ($75/user/mo) for multi-site and AI features. Enterprise pricing transparency is a drawback compared to transparent rivals like UpKeep. If you need a simple, low-cost CMMS for a small team, consider UpKeep or Maintenance Connection. If you want native AI and deep integrations, Fiix is a strong pick.
Verified 10d ago · liveness 77/100 · cite: rightaichoice.com/tools/fiix
- Mid-to-large maintenance teams in manufacturing, oil & gas, food & beverage
- Organizations requiring mobile field access with offline capability
- Facilities targeting compliance audits with tracking features
- Enterprises wanting to integrate CMMS with existing automation (e.g., FactoryTalk Optix)
- Very small teams (under 5) looking for a free or simple tool
- Users needing transparent upfront pricing (Enterprise tier is custom quote only)
- Teams without a dedicated maintenance process to digitize
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Skip Fiix if you're a small team (under 5) needing a simple, free CMMS, or if you require on-premise deployment and fully transparent enterprise pricing.
The free tier is limited to 25 active PMs, so you'll quickly need to upgrade to Basic ($45/user/mo) for unlimited PMs.
Fiix's pricing fits mid-to-large teams that need advanced AI and IoT integrations. For small teams or simpler needs, UpKeep offers transparent per-user pricing that may be cheaper. For enterprises, Fiix's custom pricing can be negotiated, but be prepared for a sales cycle.
In short
Fiix — AI-powered CMMS that reduces downtime and optimizes maintenance operations. Best for Mid-to-large maintenance teams in manufacturing, oil & gas, food & beverage, Organizations requiring mobile field access with offline capability, Facilities targeting compliance audits with tracking features. Free to start; paid plans from $45/user/mo.
What people actually say about Fiix — is it worth it?
We ran a structured research pass across product reviews, community discussions, and post-purchase forum threads to surface the patterns vendors won't publish themselves. Below: the recurring strengths, the hidden costs people mention most, and the cohort that consistently regrets adopting this tool.
80 mentions across 5 sources (YouTube, Product Hunt, App Store, Bluesky, Lemmy) · researched Jul 25, 2026.
Average across the 5 sources that answered — each source counts once, not each post.
- +Free tier supports up to 25 preventive maintenance tasks.
- +AI-powered work order insights (Fiix Foresight) pinpoint breakdown causes.
- +Parts forecaster helps predict inventory needs automatically.
- +Integrated condition-based maintenance via FactoryTalk Optix.
- +Cloud-based with 99.5% uptime guarantee and SOC 2 compliance.
- −Mobile app frequently freezes, crashes, or white-screens.
- −Users must log in daily, sometimes multiple times a day.
- −Post-Rockwell acquisition: app lags and performance degrades.
- −Cancelling subscription is reportedly difficult and hidden.
- −Mobile app lacks ability to add parts or view BOMs.
- • Enterprise pricing is not publicly listed and requires a sales call
- • Additional costs for integrations beyond Integration Hub
- • Potential overcharges or difficulty canceling, as reported by users
Viability Score
How well maintained and how widely used is Fiix? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: September 2026
How we score →Key Features
- Work order management with unlimited requests and orders
- Preventive maintenance scheduler with recurring tasks
- Asset management with hierarchical tracking and performance monitoring
- Inventory management with parts forecaster
- Analytics and reporting with customizable dashboards
- Mobile app with offline mode
- Fiix Foresight: AI-powered work order insights
- Fiix MAX: AI maintenance assistant for natural language queries
- Condition-based maintenance via FactoryTalk Optix integration
- Multi-site management
- Resource-based scheduling
- User certification tracking
- E-signatures and audit trail
- Single sign-on
- Purchasing and RFQs
About Fiix
Fiix is a cloud-based Computerized Maintenance Management System (CMMS) that helps maintenance teams digitize work orders, track assets, manage inventory, and analyze performance from a central hub. Built for industries like manufacturing, oil and gas, food and beverage, and heavy equipment, Fiix delivers measurable results: users report 27% less downtime, 10% lower operating costs, and 20% faster repair times on average, according to vendor data. The platform's standout feature is Fiix AI, which includes Fiix Foresight (automated work order insights) and the new Fiix MAX assistant that answers natural language questions about assets, maintenance history, and parts usage. Beyond AI, Fiix covers the full maintenance workflow: a preventive maintenance scheduler, asset hierarchies with performance tracking, inventory management with a parts forecaster that predicts stock needs, and analytics dashboards that let you filter data hundreds of ways. The mobile app works offline, so field teams can log meter readings and complete work orders without an internet connection. Fiix also integrates with FactoryTalk Optix for condition-based maintenance—sensor data can trigger automatic work orders—and offers a Fiix Integration Hub plus custom API options for connecting to ERP or other systems. Security is enterprise-grade: SOC 2 Type 2 compliance, a 99.5% uptime guarantee, and hosting on AWS. Fiix's pricing starts with a free plan (25 active preventive maintenance tasks, unlimited work orders, and mobile app access), then scales through Basic ($45/user/mo) and Professional ($75/user/mo) tiers, with Enterprise custom-priced. The free tier is perfect for evaluating the software, while the Professional plan unlocks multi-site management, AI insights, and custom analytics. Enterprise adds audit trails, e-signatures, SSO, and full integration capabilities. Compared to competitors like UpKeep or Maintenance Connection, Fiix differentiates with native AI insights and deep integration options, making it a strong choice for mid-to-large teams that want to modernize their maintenance operations.
Behind the Verdict
Fiix stands out with its native AI features—Fiix Foresight and the new Fiix MAX assistant—that turn maintenance data into actionable insights without needing a separate analytics stack. The mobile app's offline capability is a huge plus for field teams. However, the free tier's 25-PM cap limits it to initial trials rather than ongoing use. The Enterprise tier's custom pricing is opaque, which can be frustrating for budget planning. Integrations with FactoryTalk Optix and the Integration Hub are strong for industrial environments, but total cost can climb as you add licenses and add-ons. For teams that need a straightforward, transparently priced CMMS, UpKeep might be simpler. But if you're investing in AI-driven maintenance and have the budget, Fiix is worth it.
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Real-world workflow fit
Concrete scenarios for the personas Fiix actually fits — and what changes day-one when you adopt it.
You need to reduce unplanned downtime across a plant with 200+ assets.
Outcome: Use Fiix Foresight to analyze historical work order data, identify failure patterns, and schedule preventive maintenance proactively, cutting downtime by up to 27%.
You need to ensure compliance with safety audits and track repair history.
Outcome: Set up asset hierarchies and use the analytics dashboard to generate audit-ready reports, reducing audit preparation time by 13%.
You need to complete work orders and log meter readings in remote areas without internet.
Outcome: Use Fiix Mobile app offline to access work orders and log data, ensuring accurate records even with no connectivity.
Use Cases
- Create and assign work orders from mobile devices to reduce paper-based admin
- Automate preventive maintenance schedules based on equipment run hours or calendar
- Use Fiix Foresight AI to analyze historical work order data and predict upcoming failures
- Integrate with SCADA systems to trigger work orders automatically when sensor thresholds are breached
- Track inventory levels and generate purchase orders automatically when stock runs low
- Manage multi-site maintenance operations from a single dashboard with consolidated reports
- Implement condition-based maintenance using FactoryTalk Optix real-time asset data
Models Under the Hood
as of 2026-08-30
Limitations
- Fiix is a cloud-based CMMS that includes an AI assistant named Fiix MAX, which allows users to query maintenance data using natural language.
- The platform also integrates with FactoryTalk Optix for condition-based maintenance.
- While a free tier is mentioned, specific plan limits and enterprise pricing are not detailed on the site.
- Integration with various systems is supported, but some may require additional configuration.
as of 2026-08-28
Verification history
We have re-verified Fiix 17 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — re-checked, vendor evidence unchanged
- — re-checked, vendor evidence unchanged
- — re-checked, vendor evidence unchanged
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
Showing the 6 most recent of 17 verification passes.
Free to cite with attribution — this page re-verifies continuously.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published Fiix tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Free
$0
Ideal for
Solo technicians or small teams evaluating CMMS with up to 25 active PMs and unlimited work orders.
What this tier adds
Entry tier: free forever, includes basic work order management, asset tracking, and mobile app.
Basic
$45/user/mo
Ideal for
Smaller teams needing unlimited PMs and basic reporting, starting at $45/user/mo.
What this tier adds
Adds unlimited PMs, resource scheduling, and reports over Free.
Professional
$75/user/mo
Ideal for
Larger teams managing multi-site operations and seeking AI insights, at $75/user/mo.
What this tier adds
Adds multi-site management, Fiix Foresight AI, and custom analytics over Basic.
Enterprise
Custom
Ideal for
Large enterprises requiring customization, audit trails, and full integrations.
What this tier adds
Adds e-signatures, audit trail, custom API, and SSO; custom pricing.
Add-on: Lite License (Operator Access)
Contact for pricing
Ideal for
Operators needing limited access to complete assigned tasks without full CMMS capabilities.
What this tier adds
Add-on that must be combined with a paid plan; provides restricted functionality.
Add-on: Fiix MAX
Contact for pricing
Ideal for
Professional or Enterprise users wanting an AI assistant to query maintenance data.
What this tier adds
Add-on enabling natural language queries on assets, history, and parts; requires Professional or Enterprise.
Where the pricing makes sense
The company stage and team size where Fiix's pricing actually pencils out — and where peers do it cheaper.
Fiix's pricing fits mid-to-large teams that need advanced AI and IoT integrations. For small teams or simpler needs, UpKeep offers transparent per-user pricing that may be cheaper. For enterprises, Fiix's custom pricing can be negotiated, but be prepared for a sales cycle.
Setup time & first value
How long it actually takes to get something useful out of Fiix — broken out by persona, not the marketing-page minute.
For a small team, basic setup can be done in under an hour using the free plan. Larger deployments with asset hierarchies and integrations may take a few days to a week, with help from Fiix's implementation support.
Switching to or from Fiix
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From Excel or paper-based logs: Import your asset and work order data via CSV, then set up PMs manually.
- →From a legacy CMMS: Use Fiix's migration services and Integration Hub to bring over historical data.
- ↗To UpKeep: Export your data via Fiix's export features and use UpKeep's import tools.
- ↗To Maintenance Connection: Use Fiix's API to pull data, then manually rebuild in Maintenance Connection.
Integrations
Resources & Guides
- Resourcefiixsoftware.com
Maintenance Software Blog
News and thought leadership from the best maintenance software blog. Stay on top of trends and best practices in the CMMS maintenance software industry.
- Resourcefiixsoftware.com
Resource Center
Discover our extensive library of maintenance resources such as e-books, white papers, and case studies for CMMS maintenance software. Start learning!
Tutorials & Learning
YouTube returned 6 videos for “Fiix”, and we withheld 6: 6 could not be judged, because “Fiix” is a single word that other videos use for other things. We are showing none, because we could not prove any of them are about Fiix.
Official links
Tools that pair well with Fiix
Common stack mates teams adopt alongside Fiix, with the specific reason each pairing earns its keep.
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