Freed is an AI medical scribe built specifically for the individual US clinician — not the health system. The pricing surprise of the category lives here: Starter at $39/month, Core at $79/month, Premier at $119/month (or $104/month billed annually). That tier structure is unusual in healthcare AI, where the rest of the market (DAX Copilot, Suki, Abridge) is sold as a six-figure health-system contract with months of procurement. Freed went the other direction and sells per-seat to working clinicians.
The AI does the standard ambient-scribe job — capture the conversation, generate a structured note — but layers on visit preparation, ICD-10 and CPT coding suggestions, patient instructions, referral letters, and one-click EHR transfer. Higher tiers add a clinician AI assistant for decision support and the "Front Desk" AI receptionist for inbound patient communications. The product is HIPAA-compliant and SOC 2 Type II certified; recordings are not stored.
Compared with DAX Copilot (Microsoft Nuance, sold to enterprise) and Suki (also enterprise-leaning, deeper Epic integration), Freed competes by being self-serve, fast to onboard, and priced for a single physician. The trade-off: Freed's EHR write-back is one-click paste / template insertion rather than the deep bidirectional integration the enterprise tools have spent years building.
The company reports 26,000+ clinicians across 1,300+ clinics and claims 32 million patient visits transcribed in 2025 — credible numbers for a product that was a YC-style startup three years ago. Founder-led culture is a real differentiator: feature requests reach engineering quickly, and the team is publicly visible.