Hi Auto

Hi Auto is the strongest drive-thru AI order taker on the market, with real-world results at 1,000+ stores and completion rates above 93%. It's built from the ground up for QSR drive-thrus, unlike general voice AI that fails at scale. The system integrates with existing POS and kitchen systems, and offers franchisee flexibility—a huge win for chains like Bojangles. Its continuous optimization engine adjusts scripts, voice, and upsells to boost average ticket size and friendliness. The labor savings (18-22 hours per day) and turnover reduction (99% decrease reported) are standout. However, Hi Auto is exclusively for drive-thru ordering; it won't help with in-store counter orders, mobile app, or phone call handling. It also requires a staged rollout (4 steps) from system buildup to scale, which may not suit smaller operators. Compared to competitors like Valyant AI or Souper AI, Hi Auto's key edge is scale reliability—others often slip to 70-80% completion when rolling out to many stores. That said, pricing is not public; you'll need to book a consult. Because it's designed for QSR chains, it's not ideal for standalone fast-food units or non-drive-thru settings. For enterprise QSRs, Hi Auto is the proven choice.

Hi Auto is the leading AI Order Taker in the US, purpose-built for quick-service restaurant (QSR) drive-thrus. It delivers 93%+ order completion and 96% accuracy across ~1,000 stores, enabling IT teams to scale smarter with better operations, franchise flexibility, and optimized upselling. The system automates the ordering process, freeing staff to focus on food and hospitality while reducing stress and turnover. Key features include franchisee-localized menu management, continuous script and upsell optimization, and proven labor efficiency gains of 18-22 hours per day per store. Unlike generic voice AI that drops to 70-80% completion at scale, Hi Auto maintains high reliability across hundreds of locations, making it the top choice for multi-unit QSR chains.