Inari

Inari is an AI-powered customer feedback tool that automates the analysis of user feedback, generates actionable insights, and manages your backlog. It connects with your existing data sources—such as Zendesk, Intercom, and email—to centralize feedback, then uses AI to surface themes, sentiment, and impact scores. Product managers, customer success teams, and founders use Inari to close the feedback loop, prioritize features, and track outcomes without manual tagging or spreadsheets. Unlike generic survey tools, Inari automatically categorizes feedback into topics, links it to product initiatives, and estimates business value. It helps teams move from raw feedback to a prioritized backlog in minutes. The platform offers a unified dashboard, sentiment tracking, and integration with project management tools like Jira, Linear, and Notion. Inari is designed for product-led companies that deal with high volumes of user feedback from multiple channels. It reduces the time spent on feedback triage by 80% and ensures every piece of feedback is heard. The AI models are fine-tuned for product feedback contexts, providing more relevant categorization than general-purpose NLP. What makes Inari different is its focus on actionability: it doesn't just analyze feedback—it helps you decide what to build next by scoring each idea based on frequency, customer impact, and alignment with your goals. It also tracks the outcome of shipped features to close the loop.