Loman AI

Loman AI

AI phone agent for restaurants that answers every call, takes orders, books reservations, and captures card payments over the phone.

75/100Safe BetCustom pricingContact Sales

For a restaurant that loses tickets to a ringing phone, Loman is the most domain-specific voice agent we've reviewed: it takes the order, takes the card, and writes the ticket into your POS instead of texting the caller a link. The tier split is genuinely two-step — Starter is call handling only, and ordering, reservations, payments and the upsell engine sit in Premium — so price the tier you actually need, and be aware both public tiers are quote-based rather than listed. Slang.ai is the name you'll see in comparison shopping; Loman's own August 2026 posts also position it against PolyAI, ConverseNow, Kea, Hostie and VoiceBit. Pick Loman if payment capture in-call and clean POS tickets

Verified 11d ago · liveness 75/100 · cite: rightaichoice.com/tools/loman-ai

Best for
  • Independent pizzerias and fast-casual spots with heavy phone order volume
  • Multi-unit and franchise groups needing shared menus, per-store overrides and roll-up analytics
  • Restaurants that want reservations booked 24/7 through OpenTable, Resy or SevenRooms
  • Owners cutting phone-related labour without dropping call revenue
Not ideal for
  • Non-restaurant businesses such as retail, salons or clinics that need a general-purpose phone agent
  • Low-call restaurants where missed-call revenue won't cover the software fee
  • Teams that want a self-serve voice bot builder with full DIY control
Visit Website

IntermediateVendor states most restaurants go live in under 24 hours, and onboarding takes under an hour of your time. Loman's team connects your POS, imports the menu, sets hours and rules, tests, then walks you through the dashboard and helps forward your existing number. Multi-location groups should budget extra time for per-store overrides, local numbers and region routing.Web · APIAPI availableVerified 11d ago
Pricing
Custom pricing
Contact Sales3 plans
Learning curve
Intermediate
Vendor states most restaurants go live in under 24 hours, and onboarding takes under an hour of your time. Loman's team connects your POS, imports the menu, sets hours and rules, tests, then walks you through the dashboard and helps forward your existing number. Multi-location groups should budget extra time for per-store overrides, local numbers and region routing.
Runs on
WebAPI
API available · 11 integrations
Who it's for
Independent pizzeria owner during Friday dinner rushMulti-unit group operator managing six locationsFull-service restaurant running OpenTable
Live sentiment
Is Loman AI actually worth it?

We scan live Reddit threads, YouTube comments, X posts, G2 reviews and other communities — and hand you an honest verdict in under a minute.

  • Honest verdict, not marketing
  • Real pros & cons from real users
  • Attributed quotes with receipts
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Skip it if

Skip Loman if you run a non-restaurant phone line, or if missed-call revenue at your volumes won't plausibly cover a quote-based software fee you can't see until you've taken the demo call.

The 30-second take
Price reality

Loman publishes Starter (call handling) and Premium (ordering, reservations, payments, upsell) with no per-minute fees, but prices both tiers via \"Schedule a demo\" rather than dollar amounts, and sends custom-integration and enterprise buyers to a contact form. That quote-based structure sits between hourly answering services, which scale with call volume, and per-seat restaurant software. Take the demo call to get your monthly number before you compare it to anything.

In short

Loman AI — AI phone agent for restaurants that answers every call, takes orders, books reservations, and captures card payments over the phone. Best for Independent pizzerias and fast-casual spots with heavy phone order volume, Multi-unit and franchise groups needing shared menus, per-store overrides and roll-up analytics, Restaurants that want reservations booked 24/7 through OpenTable, Resy or SevenRooms. Contact Sales pricing.

What's new in Loman AI

Checked 3 days ago

Across the latest 10 updates: 10 news mentions.

NewsBlog·5 days agoNewest

Best AI Phone Agent for Toast Restaurants (October 2026)

Updated October guide covering Loman's AI phone agent integration with Toast POS.

NewsBlog·5 days agoNewest

AI Phone Answering for OpenTable Restaurants (October 2026)

Loman publishes an OpenTable-focused guide to AI phone answering for restaurants.

NewsBlog·12 days ago

Best AI Answering for Resy Restaurants (September 2026)

Guide covers AI call answering for restaurants using Resy reservations.

NewsBlog·12 days ago

Best AI Phone Agent for Square Restaurants (September 2026)

Loman details AI phone answering for restaurants running Square POS.

NewsBlog·19 days ago

Top AI Phone Agent for SevenRooms Restaurants September 2026

Loman outlines AI phone agent support for SevenRooms-based restaurants.

NewsBlog·26 days ago

AI Phone Agent for Resy Restaurants: Best Picks September 2026

Comparison of AI phone agents for Resy restaurants, Loman among picks.

NewsBlog·Sep 5

Best Voice AI Phone Agent for OpenTable Restaurants (September 2026)

Loman's September roundup of voice AI phone agents for OpenTable restaurants.

NewsBlog·Aug 22

AI Phone Agents for SevenRooms Restaurants (August 2026)

August guide to AI phone agents for restaurants on SevenRooms.

NewsBlog·Aug 21

Loman vs. ConverseNow: Which Voice AI Integrates With Your POS?

Vendor comparison post positioning Loman against ConverseNow on POS integration.

NewsBlog·Aug 20

Yelp Guest Manager vs. Loman: AI Phone Comparison (Aug 2026)

Loman compares its AI phone agent with Yelp Guest Manager.

What people actually say about Loman AI — is it worth it?

We scanned public community sources for Loman AI on Jul 6, 2026 and could not establish that the discussion we found is about this tool rather than something else sharing its name. Our own analysis of that scan says the posts were off-subject. Rather than publish a sentiment score built on the wrong subject, we publish nothing here and re-run the scan.

Viability Score

75/100
Safe Bet

How well maintained and how widely used is Loman AI? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this

Recent activity
90
Traction
100
Site health
95
User sentiment
50
What the vendor publishes
40

Last calculated: October 2026

How we score →

Key Features

  • 24/7 AI phone answering for restaurants
  • Takeout and delivery order taking over the phone
  • Secure credit card payment capture during the call
  • Automated phone reservations via OpenTable, Resy and SevenRooms
  • Menu, hours and allergen Q&A against a restaurant knowledge graph
  • Dynamic upsell engine for add-ons and popular combos
  • Smart guest memory and repeat-caller recognition
  • Out-of-stock AI menu updates
  • Live dashboard with call transcripts, orders and outcomes
  • Revenue analytics and peak call time identification
  • Outbound SMS and intelligent SMS updates to guests
  • Multi-language call handling
  • Quotes wait times and sends directions
  • Warm transfer, transcribed voicemail and message routing for edge cases
  • Unlimited simultaneous calls with up to 50 handled at once on Starter

About Loman AI

Contact SalesIntermediateAPI availableWeb · API

Loman AI is a voice AI phone agent built only for restaurants. It answers every call 24/7, takes pickup and delivery orders, books, changes and cancels reservations, answers menu and allergen questions, quotes wait times, sends directions, and captures credit or debit card payments during the call. Rather than handing the caller a payment link, it syncs the finished ticket and payment into your existing stack, including Toast, SpotOn, Square, Clover, Shift4, Aloha by NCR and Olo for orders, and OpenTable, Resy and SevenRooms for reservations. Multiple languages, repeat-caller recognition, a dynamic upsell engine, and out-of-stock menu updates run on every call. The vendor claims 99.6% order accuracy, models trained on 20M+ restaurant calls, and unlimited simultaneous calls on paid tiers, and it advertises no per-minute fees — a flat software fee instead of hourly wages or per-minute call-centre billing. Single-site operators, multi-unit groups and franchise brands run on the same product, with shared menus, per-store overrides, local numbers and region-based routing, plus roll-up analytics by location. Setup is done with you: Loman connects the POS, imports the menu, sets hours and rules, tests, then helps forward your existing number. The vendor says most restaurants go live in under 24 hours, and onboarding takes under an hour of your time. Pricing is quote-based — Starter covers call management, Premium adds ordering, reservations and payments — so you need a demo call before you know your monthly number.

Behind the Verdict

Loman's whole argument is narrowness. It is not a general-purpose phone agent that was pointed at restaurants; it is a restaurant order-taking and reservation system with a voice front end. That shows up in the integration list, which is the strongest part of the product: Toast, SpotOn, Square, Clover, Shift4, Aloha by NCR and Olo on the ordering side, OpenTable, Resy and SevenRooms on reservations. The practical consequence is that Loman closes the loop inside the call — the caller pays with a card while they are still on the line, and a clean ticket lands in the POS rather than a payment link being texted to the guest. Owner testimonials on the site describe the payback in days, not quarters. What you get on a call is broader than ordering. Loman handles pickup and delivery orders with modifiers, reservations, menu and allergen questions against a restaurant knowledge graph, hours and directions, wait times, order status, catering inquiries, and smart routing to your team when a call needs a human. It recognises repeat callers, supports multiple languages, quotes wait times and sends directions, and routes edge cases out as a warm transfer, a transcribed voicemail, or a message to your team with caller context. The dashboard shows live calls, transcripts, orders, payments, revenue metrics and peak call times, so you can staff against observed call volume rather than a guess. The pricing shape is the thing to interrogate. Loman publishes Starter (call management) and Premium (ordering, reservations, payments, upsell, smart guest memory) on its pricing page with "Schedule a demo" buttons instead of numbers, and points custom-integration and enterprise buyers to a contact form. The site states there are no per-minute fees and no hidden costs, and the vendor's pitch is a predictable software fee versus per-minute call-centre billing — which is a real structural advantage if you take a lot of short calls, but only if the flat fee is set at a level your call volume justifies. Read it as quote-based, not free, and take the demo call to get your number. Claims worth holding at arm's length: 99.6% order accuracy, 20M+ training calls, 23% phone-revenue lift, 30% of calls missed at peak, $25-$50 average ticket. These are vendor-stated figures. Complex or edge-case orders still get escalated to a human, which is the honest framing of any voice agent today. Limitations to weigh before you buy. It is restaurant-only — retail, salons and clinics need a general-purpose agent and should look elsewhere. Concepts that prefer texting a payment link to capturing payment mid-call will find the flow mismatched with how they operate. Anyone who needs a published price list before booking a demo will hit a wall, because both public tiers are quote-based. And low-call restaurants where missed-call revenue won't cover the software fee are a poor fit regardless of how good the calls sound. Commitment signal as of September 2026: Loman's public output over the last

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Real-world workflow fit

Concrete scenarios for the personas Loman AI actually fits — and what changes day-one when you adopt it.

Independent pizzeria owner during Friday dinner rush

The host stand is slammed and two lines are ringing. Loman answers both calls at once, takes a large pickup order with half-and-half modifiers, reads back the total, captures the card over the phone, and syncs the ticket and payment into Toast.

Outcome: The order lands as a clean POS ticket without a staff member leaving the floor, and the call never goes to hold or voicemail.

Multi-unit group operator managing six locations

Each store keeps its own hours, holiday closures and local number, while the group menu stays shared. Loman routes calls by region, applies per-store overrides, and rolls call volume, conversion and average ticket up by location in the dashboard.

Outcome: The operator staffs against per-store peak call times instead of a group-wide guess, and holiday closures are handled without manual updates at each site.

Full-service restaurant running OpenTable

Guests call after hours to book a table. Loman answers, checks availability, books the reservation into OpenTable, answers an allergen question off the restaurant knowledge graph, and sends the caller directions.

Outcome: Reservations get booked around the clock without a host on the line, and the booking appears in the existing reservation book.

Use Cases

  • Answer every call during lunch and dinner rush without putting guests on hold.
  • Take complete pickup and delivery orders, including modifiers and special requests.
  • Capture credit and debit card payments over the phone for pickup and delivery orders.
  • Book, modify or cancel reservations 24/7 without host-stand intervention.
  • Upsell add-ons and popular combos to lift average ticket without extra staff training.
  • Recapture missed calls and turn them into orders instead of lost revenue.
  • Answer menu, allergen, hours and directions questions on every call.
  • Roll up call volume, conversion and average ticket by location for multi-unit groups.

Limitations

  • Restaurant-only: Loman is not built for retail, salons, clinics or any non-restaurant phone workflow.
  • Both published tiers — Starter for call management and Premium for ordering, reservations and payments — are quote-based, so you take a demo call before you know your monthly number.
  • Accuracy figures (99.6% order confidence, 23% phone-revenue lift, 20M+ training calls) are vendor-stated, and complex or edge-case orders can still need human escalation.
  • Onboarding requires your menu and business rules to be configured, though the vendor says most restaurants go live in under 24 hours.
  • Low-call-volume restaurants may not clear the fee.

as of 2026-09-27

Verification history

We have re-verified Loman AI 7 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.

  1. — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
  2. — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
  3. — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
  4. — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
  5. — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
  6. — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it

Showing the 6 most recent of 7 verification passes.

Free to cite with attribution — this page re-verifies continuously.

12-month cost

Project the real annual outlay, including the implied monthly cost when only an annual tier is published.

Annual total
—
Contact sales for a quote
Effective monthly
—
—

Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.

Plans compared

For each published Loman AI tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.

Starter

Contact for pricing

Ideal for

Single-site restaurants that mainly need every call answered and questions handled, without ordering or payment capture yet.

What this tier adds

Starting tier: humanlike voice AI, restaurant knowledge graph, outbound SMS, automated call transfer, automatic menu updates, and up to 50 simultaneous calls.

Premium

Contact for pricing

Ideal for

Operators who need the phone to actually close orders and payments, not just answer questions.

What this tier adds

Adds takeout and delivery ordering, automated phone reservations, complete POS integration, secure payment over the phone, smart guest memory, dynamic upsell engine and out-of-stock AI menu updates.

Enterprise

Custom

Ideal for

Multi-location and franchise groups needing custom integrations, per-store overrides and location-level reporting.

What this tier adds

Custom tier: custom integrations, multi-location management with per-store overrides, region-based call routing and roll-up analytics by location.

Where the pricing makes sense

The company stage and team size where Loman AI's pricing actually pencils out — and where peers do it cheaper.

Loman publishes Starter (call handling) and Premium (ordering, reservations, payments, upsell) with no per-minute fees, but prices both tiers via \"Schedule a demo\" rather than dollar amounts, and sends custom-integration and enterprise buyers to a contact form. That quote-based structure sits between hourly answering services, which scale with call volume, and per-seat restaurant software. Take the demo call to get your monthly number before you compare it to anything.

Setup time & first value

How long it actually takes to get something useful out of Loman AI — broken out by persona, not the marketing-page minute.

Vendor states most restaurants go live in under 24 hours, and onboarding takes under an hour of your time. Loman's team connects your POS, imports the menu, sets hours and rules, tests, then walks you through the dashboard and helps forward your existing number. Multi-location groups should budget extra time for per-store overrides, local numbers and region routing.

Switching to or from Loman AI

How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.

Migrating in
  • →From a human answering service: forward your existing number to Loman and route calls to the AI instead of an hourly agent.
  • →From a generic voice AI or call bot: replace the general-purpose agent with a restaurant knowledge graph and direct POS ticket sync.
  • →From voicemail and missed-call lists: have Loman answer 24/7 so missed calls become orders rather than callbacks.
  • →From manual host-stand order taking: import your menu and modifiers so pickup and delivery orders land in the POS without staff keying them in.
Migrating out
  • ↗To a human answering service: cancel the Loman subscription and restore your previous call handling.
  • ↗To a general-purpose phone agent: only if your call volume moves outside restaurant ordering and reservation workflows.
  • ↗To per-minute call-centre billing: Loman charges a flat software fee, so moving back re-introduces volume-based billing.

Integrations

ToastSpotOnSquareCloverShift4Aloha by NCROloOpenTableResySevenRoomsStream

Resources & Guides

Tutorials & Learning

YouTube returned 6 videos for “Loman AI”, and we withheld 6: 6 could not be judged, because “Loman AI” is a single word that other videos use for other things. We are showing none, because we could not prove any of them are about Loman AI.

Official links

Tools that pair well with Loman AI

Common stack mates teams adopt alongside Loman AI, with the specific reason each pairing earns its keep.

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