Loom
Loom is a free screen recorder that turns quick video messages into AI-powered async updates.
Loom remains the easiest on-ramp to async video, and its Loom AI workflows — auto-titles, summaries, video-to-text docs, and Jira-ready output — are the reason to pay. The gap between Starter and useful is steep: 5-minute recordings and 25 videos per person push anyone past casual use to Business at $18/user/mo (monthly billing), and the AI features you probably came for sit one tier higher at $24/user/mo. If you want multitrack editing, Camtasia or Premiere are the right tools.
Verified 1d ago · liveness 80/100 · cite: rightaichoice.com/tools/loom
- Remote and distributed teams cutting meeting load with async video messages
- Engineering teams adding visual context to code and filing Jira tickets fast
- Sales teams personalizing video outreach and tracking viewer engagement
- Customer support teams troubleshooting visually with searchable video answers
- Teams needing multitrack editing like Camtasia or Premiere
- Organizations requiring on-premise or self-hosted video storage
- Teams that want unlimited recording length without paying for Business
We scan live Reddit threads, YouTube comments, X posts, G2 reviews and other communities — and hand you an honest verdict in under a minute.
- Honest verdict, not marketing
- Real pros & cons from real users
- Attributed quotes with receipts
3 free scans · no card needed
Skip Loom if you need multitrack editing, on-premise video storage, or unlimited-length recordings without paying — Starter caps screen recordings at 5 minutes and 720p.
You get 25 videos per person and 5-minute screen recordings on Starter, so a single onboarding walkthrough can burn several clips before you finish — Business at $18/user/mo (monthly billing) removes the cap.
For a small team, Starter's $0 plan is enough to test async video, but real daily use lands on Business at $18/user/mo (monthly billing; save up to 17% annually), and the AI features most teams want sit at Business + AI, $24/user/mo (monthly billing). That's cheaper per seat than a full webinar or video platform, and comparable to what you'd pay for a doc suite plus a separate screen recorder.
In short
Loom — Loom is a free screen recorder that turns quick video messages into AI-powered async updates. Best for Remote and distributed teams cutting meeting load with async video messages, Engineering teams adding visual context to code and filing Jira tickets fast, Sales teams personalizing video outreach and tracking viewer engagement. Free to start; paid plans from $18/user/mo.
What people actually say about Loom — is it worth it?
We scanned public community sources for Loom on Oct 15, 2026 and could not establish that the discussion we found is about this tool rather than something else sharing its name. Only 3 of the posts we fetched could be positively tied to Loom. Rather than publish a sentiment score built on the wrong subject, we publish nothing here and re-run the scan.
Viability Score
How well maintained and how widely used is Loom? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: October 2026
How we score →Key Features
- Screen and camera recording via Chrome extension, desktop app (Mac/Windows), or mobile app (iOS/Android)
- Loom for Mac rebuilt to be 80% lighter with 4K HD capture and custom capture areas
- Loom AI workflows: auto-generate titles, summaries, chapters, tasks, and CTAs
- Video-to-text automation that converts a Loom into a written doc for SOPs and Jira tickets
- Auto-meeting notes and auto-meeting recap emails
- Auto-video enhancement and record for agents
- Edit by transcript plus filler word and silence removal
- Trim and stitch video clips with basic waveform editing and variables (BETA)
- Text, arrows, and box overlays plus drawing tool and mouse emphasis
- Virtual backgrounds, background noise suppression, and blur
- Custom recording dimensions, camera frames, and do-not-disturb mode
- System audio and screen plus cam bubble recording with speaker notes
- Emoji reactions, comments, tasks, and CTAs on the video timeline
- Transcriptions and closed captions in 50+ languages
- Viewer insights, engagement insights, and exportable engagement analytics
About Loom
Loom is a screen and camera recorder built for async video messages, used by millions of people across 400,000 companies. You install the Chrome extension, desktop app (Mac/Windows), or mobile app (iOS/Android), hit record, and share a link instead of writing a long email or booking a meeting. The all-new Loom for Mac is rebuilt to be 80% lighter, capturing 4K HD video with custom capture areas, bubble shapes, filters, and backgrounds. Editing covers trim, stitch, custom thumbnails, text, arrows, and box overlays, plus virtual backgrounds, noise suppression, blur, and a drawing tool with mouse emphasis. Collaboration runs on the video timeline with emoji reactions, comments, tasks, and CTAs, and transcripts and closed captions in 50+ languages. Viewer and engagement insights show who watched and how far. The AI layer sits on the Business + AI tier at $24/user/mo (monthly billing): auto-titles, summaries, chapters, tasks, and CTAs, video-to-text automation that turns a recording into a written doc, auto-video enhancement, filler word and silence removal, edit by transcript, and auto-meeting notes and recap emails. Enterprise adds SSO, SCIM, Salesforce integration, and a 99.95% uptime SLA.
Behind the Verdict
Loom wins on one thing above all: it makes recording and sharing a video the path of least resistance. The Chrome extension, Mac app, and mobile app all reduce the act of recording to a couple of clicks, and the shared link works everywhere your teammates already are. That frictionless loop is why millions of people at 400,000 companies use it — and why we'd reach for it before almost anything else when the goal is a quick walkthrough rather than a polished production. Where it earns its money is the AI layer. Loom AI workflows generate titles, summaries, chapters, tasks, and CTAs automatically, and video-to-text automation turns a recording into a written doc — useful for SOPs, onboarding, and async updates. Auto-video enhancement, filler word and silence removal, and edit by transcript all cut the tedious cleanup that makes most people abandon a recording. Auto-meeting notes and recap emails extend the same idea to meetings. Pick Loom when your team is distributed, your meetings are overloaded, or your engineering and support folks need to explain something visual. It's especially strong for support teams troubleshooting over video and sales teams personalizing outreach with viewer tracking. The viewer and engagement insights — exportable on Business and above — are a genuinely practical way to see if your message landed. Pass on Loom if you need multitrack editing like Camtasia or Premiere, on-premise or self-hosted video storage, or if your work genuinely reads better as a doc. Also watch the tier math: the free Starter plan caps you at 25 videos per person and 5-minute recordings at 720p, so anything beyond casual use means Business at $18/user/mo, and the AI features mean Business + AI at $24/user/mo. Enterprise is the only way to get SSO, SCIM, and Salesforce
Researching Loom? Get your full AI stack in 60 seconds.
Free, no signup — tell us your goal and get tools matched to your budget & existing stack.
Real-world workflow fit
Concrete scenarios for the personas Loom actually fits — and what changes day-one when you adopt it.
A QA engineer hits a checkout bug, records a two-minute walkthrough in the Chrome extension, and lets Loom's AI file the Jira work item with browser, OS, console errors, and network activity attached.
Outcome: The developer opens Jira with full technical context instead of asking for reproduction steps, and the fix moves into the sprint days earlier.
Records a 90-second personalized pitch with a screen walkthrough of the prospect's own site, shares the Loom link in the first email, and checks viewer insights to see who watched past the halfway mark.
Outcome: Follow-up calls are timed to real engagement instead of guesswork, and the AE skips the discovery call for prospects who never opened the video.
Replaces a six-email troubleshooting thread with one recorded walkthrough showing the exact steps, with transcript and captions generated automatically.
Outcome: The customer resolves the issue on the first try, and the recording gets reused as a searchable answer for the next ticket with the same problem.
Use Cases
- Personalize sales outreach with recorded pitches and demos, then check viewer insights to see who watched.
- Record a bug walkthrough and let Loom's AI file a Jira work item with console errors and device details.
- Troubleshoot customer issues over video instead of a long back-and-forth ticket thread.
- Share design feedback by recording a prototype walkthrough with arrows and box overlays.
- Replace daily stand-ups with async video status updates the team watches on their own schedule.
- Create onboarding video guides for new hires or a new internal tool.
- Document a process as a step-by-step video SOP with transcript and captions.
- Turn a recorded training session into a written doc with video-to-text automation.
Models Under the Hood
as of 2026-10-16
Limitations
- On Starter, video quality caps at 720p, screen recordings cap at 5 minutes, each person gets 25 videos, and workspace size is capped at 50 members.
- Unlimited videos, unlimited recording length, and up to 4K quality require Business at $18 per user per month (save up to 17% annually), with Variables still marked BETA.
as of 2026-09-28
Verification history
We have re-verified Loom 22 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — re-checked, vendor evidence unchanged
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-checked, vendor evidence unchanged
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
Showing the 6 most recent of 22 verification passes.
Free to cite with attribution — this page re-verifies continuously.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published Loom tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Starter
$0
Ideal for
Solo users and small teams testing async video before committing budget — 25 videos per person at 5 minutes each, up to 50 workspace members.
What this tier adds
Free entry point: 720p quality, unlimited meeting length, transcripts in 50+ languages, comments and emoji reactions, and Slack, Jira, and GitHub integrations.
Business
$18 per user/mo (monthly billing; save up to 17% annually)
Ideal for
Teams using Loom daily who have outgrown the 5-minute and 25-video caps and need 4K output plus priority support.
What this tier adds
Adds unlimited videos, unlimited recording length, trim and stitch, waveform editing, custom branding, upload and download, up to 4K quality, password-protected videos, and exportable engagement insights.
Business + AI
$24 per user/mo (monthly billing)
Ideal for
Teams that want the Loom AI layer — auto titles, summaries, chapters, tasks and CTAs, video-to-text docs, and auto-meeting notes and recaps.
What this tier adds
Adds auto-video enhancement, AI workflows, edit by transcript, filler word and silence removal, video-to-text automation, auto-meeting notes and recap emails, and admin insights.
Enterprise
Contact Sales
Ideal for
Organizations that need SSO, SCIM, compliance controls, and a contractual uptime SLA across the whole company.
What this tier adds
Adds advanced security (SSO, SCIM), Salesforce integration, EBA compliance, downloadable user insights, advanced admin controls, custom data retention policies, and a 99.95% uptime SLA.
Where the pricing makes sense
The company stage and team size where Loom's pricing actually pencils out — and where peers do it cheaper.
For a small team, Starter's $0 plan is enough to test async video, but real daily use lands on Business at $18/user/mo (monthly billing; save up to 17% annually), and the AI features most teams want sit at Business + AI, $24/user/mo (monthly billing). That's cheaper per seat than a full webinar or video platform, and comparable to what you'd pay for a doc suite plus a separate screen recorder.
Setup time & first value
How long it actually takes to get something useful out of Loom — broken out by persona, not the marketing-page minute.
You can be recording in about five minutes: install the Chrome extension or desktop app, sign in with Google or email, and hit record. Teams setting up a shared workspace with folders, privacy defaults, and Slack or Jira connections should budget an afternoon, and rolling out SSO, SCIM, and retention policies on Enterprise takes IT a few days.
Switching to or from Loom
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From Google Drive or Dropbox screen recordings: upload existing video files into Loom, then share them as Loom links with viewer insights attached.
- →From Zoom cloud recordings: download the MP4, upload it to Loom, and let the transcript and caption generation run on the imported file.
- →From Camtasia or Premiere exports: upload the finished file to Loom to get shareable links, comments, and engagement analytics on top of your existing edit.
- ↗To Camtasia or Premiere: download your Loom MP4s and rebuild the edit in a multitrack editor if you need keyframes, layers, or color work.
- ↗To an on-premise video platform: export your Loom library through the download and archiving features before your plan ends, since Loom does not host on-prem.
- ↗To a docs-first workflow: use video-to-text automation to convert key Looms into written docs before sunsetting the video library.
Integrations
Resources & Guides
- Resourceloom.com
Loom support
Helpful link from loom.com
- Resourceloom.com
Loom Archives - Inside Atlassian
Helpful link from loom.com
- Learnloom.com
Community: See how Loom can save you time at work from Loom employees and customers like you.
Educational content from loom.com
- Resourceloom.com
Loom support
Helpful link from loom.com
- Resourcecommunity.atlassian.com
Loom
Helpful link from community.atlassian.com
Tutorials & Learning
YouTube returned 6 videos for “Loom”, and we withheld 6: 6 could not be judged, because “Loom” is a single word that other videos use for other things. We are showing none, because we could not prove any of them are about Loom.
Official links
Tools that pair well with Loom
Common stack mates teams adopt alongside Loom, with the specific reason each pairing earns its keep.
Clueso
Clueso turns screen recordings, decks and PDFs into polished demo and training videos — then writes the step-by-step guide to match.
Guidde
Guidde turns screen captures of web apps into narrated, translated how-to videos and in-app guidance in minutes.
Vidocu
Turns one screen recording, deck, or PDF into a tutorial video, SOP, help article, slides, reel, and quiz.
Featured Head-to-Head Comparisons
Alternatives to Loom
View allFrequently Asked Questions
Categories
Used Loom? Help shape our editorial sentiment research.